Abdi, J., Al-Hindawi, A., Ng, T., & Vizcaychipi, M. P. (2018). Scoping review on the use of socially assistive robot technology in elderly care. BMJ open, 8(2).
Abou Allaban, A., Wang, M., & Padır, T. (2020). A Systematic Review of Robotics Research in Support of In-Home Care for Older Adults. Information, 11(2), 75.
Ackerman, E. (2016). Study: Nobody wants social robots that look like humans because they threaten our identity. IEEE Spectrum, 1-5.
Adalgeirsson, S. O., & Breazeal, C. (2010, March). MeBot: A robotic platform for socially embodied telepresence. In 2010 5th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 15-22). IEEE.
Ahmad, M., Mubin, O., & Orlando, J. (2017). A systematic review of adaptivity in human-robot interaction. Multimodal Technologies and Interaction, 1(3), 14.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50, 179-211.
Al-Shaqi, R., Mourshed, M., & Rezgui, Y. (2016). Progress in ambient assisted systems for independent living by the elderly. SpringerPlus, 5(1), 624.
Alavi, M., & Joachimsthaler, E. A. (1992). Revisiting DSS implementation research: A meta-analysis of the literature and suggestions for researchers. Mis Quarterly, 95-116.
Alben, L. (1996). Quality of experience: defining the criteria for effective interaction design. interactions, 3(3), 11-15.
Alben, L. (1996). Quality of experience: defining the criteria for effective interaction design. interactions, 3(3), 11-15.
Alenljung, B., & Lindblom, J. (2015). User experience of socially interactive robots: its role and relevance. In Handbook of Research on Synthesizing Human Emotion in Intelligent Systems and Robotics (pp. 352-364). IGI Global.
Alenljung, B., Andreasson, R., Billing, E. A., Lindblom, J., & Lowe, R. (2017, August). User experience of conveying emotions by touch. In 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) (pp. 1240-1247). IEEE.
Alenljung, B., Andreasson, R., Lowe, R., Billing, E., & Lindblom, J. (2018). Conveying emotions by touch to the Nao Robot: A user experience perspective. Multimodal Technologies and Interaction, 2(4), 82.
Alenljung, B., Lindblom, J., Andreasson, R., & Ziemke, T. (2019). User experience in social human-robot interaction. In Rapid Automation: Concepts, Methodologies, Tools, and Applications(pp. 1468-1490). IGI Global.
Alexander, C. (1977). A pattern language: towns, buildings, construction. Oxford university press.
Alves-Oliveira, P., Petisca, S., Correia, F., Maia, N. & Paiva, A. (2015). Social Robots for Older Adults: Framework of Activities for Aging in Place with Robots. 10.13140/RG.2.1.4265.6725.
Alves-Oliveira, P., Petisca, S., Correia, F., Maia, N., & Paiva, A. (2015, October). Social robots for older adults: Framework of activities for aging in place with robots. In International Conference on Social Robotics (pp. 11-20). Springer, Cham.
American Geriatrics Society Expert Panel on Person‐Centered Care, Brummel‐Smith, K., Butler, D., Frieder, M., Gibbs, N., Henry, M., … & Saliba, D. (2016). Person‐centered care: A definition and essential elements. Journal of the American Geriatrics Society, 64(1), 15-18.
Anastasiou, D., & Kauffman, J. M. (2013, August). The social model of disability: Dichotomy between impairment and disability. In The Journal of Medicine and Philosophy: A forum for bioethics and philosophy of medicine (Vol. 38, No. 4, pp. 441-459). Oxford University Press.
Arkin, R. C., Ulam, P., & Wagner, A. R. (2011). Moral decision making in autonomous systems: Enforcement, moral emotions, dignity, trust, and deception. Proceedings of the IEEE, 100(3), 571-589.
Arnold, J. E., Graesch, A. P., Ochs, E., & Ragazzini, E. (2012). Life at home in the twenty-first century: 32 families open their doors. ISD LLC.
Arras, K. O., & Cerqui, D. (2005). Do we want to share our lives and bodies with robots? A 2000 people survey: a 2000-people survey. Technical report, 605.
Asimov I. I, robot. New York: Gnome Press; 1950.
Backonja, U., Hall, A. K., Painter, I., Kneale, L., Lazar, A., Cakmak, M., … & Demiris, G. (2018). Comfort and Attitudes Towards Robots Among Young, Middle‐Aged, and Older Adults: A Cross‐Sectional Study. Journal of Nursing Scholarship, 50(6), 623-633.
Bagozzi, R. P. (2007). The legacy of the technology acceptance model and a proposal for a paradigm shift. Journal of the association for information systems, 8(4), 3.
Baisch, S., Kolling, T., Schall, A., Rühl, S., Selic, S., Kim, Z., … & Knopf, M. (2017). Acceptance of social robots by elder people: does psychosocial functioning matter?. International Journal of Social Robotics, 9(2), 293-307.
Ballotari, P., Venturelli, F., Manicardi, V., Ferrari, F., Vicentini, M., Greci, M., … & Rossi, P. G. (2018). Effectiveness of integrated care model for type 2 diabetes: A population-based study in Reggio Emilia (Italy). PloS one, 13(3).
Banks, M. R., Willoughby, L. M., & Banks, W. A. (2008). Animal-assisted therapy and loneliness in nursing homes: use of robotic versus living dogs. Journal of the American Medical Directors Association, 9(3), 173-177.
Barbabella, F., Poli, A., Di Rosa, M., Lamura, Gi. (2019). L’assistenza domiciliare: una comparazione con altri paesi europei. I luoghi della cura 3/2019. Retrieved online https://www.luoghicura.it/servizi/domiciliarita/2019/05/lassistenza-domiciliare-una-comparazione-con-altri-paesi-europei/?pdf Accessed 10/06/2020
Barnes, J., FakhrHosseini, M., Jeon, M., Park, C. H., & Howard, A. (2017, June). The influence of robot design on acceptance of social robots. In 2017 14th International Conference on Ubiquitous Robots and Ambient Intelligence (URAI) (pp. 51-55). IEEE.
Bartneck C, Kulic D, Croft E, Zoghbi S (2008) Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. Int J Soc Robot 2009(1):71–81
Bartneck, C., J. Reichenbach and A. J. N. van Breemen (2004). In your face, robot! The influence of a character’s embodiment on how users perceive its emotional expressions, Design and Emotion. Proceedings of the Design and Emotion 2004 Conference, Ankara, Turkey: 77-82
Bartneck, C., Kanda, T., Ishiguro, H., & Hagita, N. (2007, August). Is the uncanny valley an uncanny cliff?. In RO-MAN 2007-The 16th IEEE international symposium on robot and human interactive communication (pp. 368-373). IEEE.
Bartneck, C., Kulić, D., Croft, E., & Zoghbi, S. (2009). Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. International journal of social robotics, 1(1), 71-81.
Bartneck, C., Nomura, T., Kanda, T., Suzuki, T., & Kennsuke, K. (2005, July). A cross-cultural study on attitudes towards robots. In Hci international.
Bartneck, C., Suzuki, T., Kanda, T., & Nomura, T. (2007). The influence of people’s culture and prior experiences with Aibo on their attitude towards robots. Ai & Society, 21(1-2), 217-230.
Bartneck, C., Suzuki, T., Kanda, T., & Nomura, T. (2007). The influence of people’s culture and prior experiences with Aibo on their attitude towards robots. Ai & Society, 21(1-2), 217-230.
Beauchamp, T. L., & Childress, J. F. (2001). Principles of biomedical ethics. Oxford University Press, USA.
Bechade, L., Dubuisson-Duplessis, G., Pittaro, G., Garcia, M., & Devillers, L. (2019). Towards metrics of evaluation of pepper robot as a social companion for the elderly. In Advanced Social Interaction with Agents (pp. 89-101). Springer, Cham.
Bedaf, S., Gelderblom, G. J., & De Witte, L. (2015). Overview and categorization of robots supporting independent living of elderly people: what activities do they support and how far have they developed. Assistive Technology, 27(2), 88-100.
Bedaf, S., Gelderblom, G. J., de Witte, L., Syrdal, D., Lehmann, H., Amirabdollahian, F., … & Hewson, D. (2013, June). Selecting services for a service robot: Evaluating the problematic activities threatening the independence of elderly persons. In 2013 IEEE 13th International Conference on Rehabilitation Robotics (ICORR) (pp. 1-6). IEEE.
Bedaf, S., Gelderblom, G. J., de Witte, L., Syrdal, D., Lehmann, H., Amirabdollahian, F., … & Hewson, D. (2013, June). Selecting services for a service robot: Evaluating the problematic activities threatening the independence of elderly persons. In 2013 IEEE 13th International Conference on Rehabilitation Robotics (ICORR) (pp. 1-6). IEEE.
Beer, J. M., Prakash, A., Mitzner, T. L., & Rogers, W. A. (2011). Understanding robot acceptance. Georgia Institute of Technology.
Beer, J. M., Prakash, A., Smarr, C. A., Chen, T. L., Hawkins, K., Nguyen, H., … & Rogers, W. A. (2017). Older users’ acceptance of an assistive robot: Attitudinal changes following brief exposure. Gerontechnology: international journal on the fundamental aspects of technology to serve the ageing society, 16(1), 21.
Beer, J. M., Smarr, C. A., Chen, T. L., Prakash, A., Mitzner, T. L., Kemp, C. C., & Rogers, W. A. (2012, March). The domesticated robot: design guidelines for assisting older adults to age in place. In Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot Interaction (pp. 335-342).
Bemelmans, R., Gelderblom, G. J., Jonker, P., & De Witte, L. (2012). Socially assistive robots in elderly care: A systematic review into effects and effectiveness. Journal of the American Medical Directors Association, 13(2), 114-120.
Bemelmans, R., Gelderblom, G. J., Jonker, P., & de Witte, L. (2010, June). The potential of socially assistive robotics in care for elderly, a systematic review. In International Conference on Human-Robot Personal Relationship (pp. 83-89). Springer, Berlin, Heidelberg.
Beringer, R., Sixsmith, A., Campo, M., Brown, J., & McCloskey, R. (2011, June). The “acceptance” of ambient assisted living: Developing an alternate methodology to this limited research lens. In International Conference on Smart Homes and Health Telematics (pp. 161-167). Springer, Berlin, Heidelberg.
Bethel, C. L., & Murphy, R. R. (2009). Use of Large Sample Sizes and Multiple Evaluation Methods in Human-Robot Interaction Experimentation. In AAAI Spring Symposium: Experimental Design for Real-World Systems (pp. 9-16).
Bethel, C. L., & Murphy, R. R. (2010). Review of human studies methods in HRI and recommendations. International Journal of Social Robotics, 2(4), 347-359.
Bickmore, T. W. (2003). Relational Agents: Effecting Change through Human-Computer Relationships, Massachusetts Institute of Technology. Ph.D. Thesis
Bickmore, T., Caruso, L., and Clough-Gorr, K. (2005). Acceptance and Usability of a Relational Agent Interface by Urban Older Adults. Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems, Portland, USA: 1212-1215
Bohren, J., Rusu, R. B., Jones, E. G., Marder-Eppstein, E., Pantofaru, C., Wise, M., … & Holzer, S. (2011, May). Towards autonomous robotic butlers: Lessons learned with the PR2. In 2011 IEEE International Conference on Robotics and Automation(pp. 5568-5575). IEEE.
Bouma, H., Fozard, J. L., Harrington, T. L., & Koster, W. G. (2000). Overview of the field. In Gerontechnology: why and how(pp. 7-36). Shaker-Verlag.
Brave, S., Nass, C., & Hutchinson, K. (2005). Computers that care: investigating the effects of orientation of emotion exhibited by an embodied computer agent. International journal of human-computer studies, 62(2), 161-178.
Breazeal, C. (2002). Designing Sociable Robots, MIT Press, Cambridge, MA.
Breazeal, C. (2003). Emotion and sociable humanoid robots. International journal of human-computer studies, 59(1-2), 119-155.
Breazeal, C. (2003). Toward sociable robots. Robotics and autonomous systems, 42(3-4), 167-175.
Breazeal, C., & Scassellati, B. (1999, October). How to build robots that make friends and influence people. In Proceedings 1999 IEEE/RSJ International Conference on Intelligent Robots and Systems. Human and Environment Friendly Robots with High Intelligence and Emotional Quotients (Cat. No. 99CH36289) (Vol. 2, pp. 858-863). IEEE.
Breazeal, C., & Scassellati, B. (2000). Infant-like social interactions between a robot and a human caregiver. Adaptive Behavior, 8(1), 49-74.
Breazeal, C., & Scassellati, B. (2002). Challenges in building robots that imitate people, Imitation in animals and artifacts. Editors: K. Dautenhahn and CL Nehaniv, 363-390.
Brennan, K. A., Clark, C. L., and Shaver, P. R. (1998). “Self-report measurement of adult attachment: an integrative overview,” in Attachment Theory and Close Relationships, eds J. A Simpson and W. S. Rholes (New York, NY: Guilford Press), 46–76.
Bridge, C. E. (2005). Computational case-based redesign for people with ability impairment: Rethinking, reuse and redesign learning for home modification practice.
Bridger, R. (2018). Introduction to human factors and ergonomics. CRC Press.
Brischetto, A. (2018). Dallo User-Centred Design allo Human-Centred Design e alla User Experience. In: Tosi, F. (2018). Ergonomia & Design. Design per l’Ergonomia. FrancoAngeli, Milano
Broadbent, E., Kuo, I. H., Lee, Y. I., Rabindran, J., Kerse, N., Stafford, R., & MacDonald, B. A. (2010). Attitudes and reactions to a healthcare robot. Telemedicine and e-Health, 16(5), 608-613.
Broadbent, E., MacDonald, B., Jago, L., Juergens, M., & Mazharullah, O. (2007). Human reactions to good and bad robots. In 2007 IEEE/RSJ International Conference on Intelligent Robots and Systems (pp. 3703-3708). IEEE.
Broadbent, E., Stafford, R., & MacDonald, B. (2009). Acceptance of healthcare robots for the older population: Review and future directions. International journal of social robotics, 1(4), 319.
Broadbent, E., Stafford, R., & MacDonald, B. (2009). Acceptance of healthcare robots for the older population: Review and future directions. International journal of social robotics, 1(4), 319.
Broadbent, E., Tamagawa, R., Patience, A., Knock, B., Kerse, N., Day, K., & MacDonald, B. A. (2012). Attitudes towards health‐care robots in a retirement village. Australasian journal on ageing, 31(2), 115-120.
Broekens, J., Heerink, M., & Rosendal, H. (2009). Assistive social robots in elderly care: a review. Gerontechnology, 8(2), 94-103.
Brooke, J. (1996). SUS: a “quick and dirty’usability. Usability evaluation in industry, 189.
Brooks, R. A. (2014). How to build complete creatures rather than isolated cognitive simulators. In Architectures for intelligence (pp. 239-254). Psychology Press.
Bryson, J., Caldwell, D., Dautenhahn, K., Edwards, L., Kember, S., Newman, P., … & Wallis, M. (2017). Principles of robotics: regulating robots in the real world. Connection Science, 29(2).
Buchanan, R. (2001). Human dignity and human rights: Thoughts on the principles of human-centered design. Design issues, 17(3), 35-39.
Buckley, K. M., Tran, B. Q., & Prandoni, C. M. (2004). Receptiveness, use and acceptance of telehealth by caregivers of stroke patients in the home. Online J Issues Nurs, 9(3), 9.
Cacioppo, J. T., & Patrick, W. (2008). Loneliness: Human nature and the need for social connection. WW Norton & Company.
Caleb-Solly, P., Dogramadzi, S., Ellender, D., Fear, T., & Heuvel, H. V. D. (2014, March). A mixed-method approach to evoke creative and holistic thinking about robots in a home environment. In Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction (pp. 374-381).
Cameron, D., Fernando, S., Collins, E., Millings, A., Moore, R., Sharkey, A., … & Prescott, T. (2015, January). Presence of life-like robot expressions influences children’s enjoyment of human-robot interactions in the field. In Proceedings of the AISB Convention 2015. The Society for the Study of Artificial Intelligence and Simulation of Behaviour.
Campbell, H., Hotchkiss, R., Bradshaw, N., & Porteous, M. (1998). Integrated care pathways. Bmj, 316(7125), 133-137.
Capek, K., Playfair, N., Selver, P., & Landes, W. A. (1920). Rossum’s universal robots. Prague, CZ, 1.
Capezuti, E., Boltz, M., Renz, S., Hoffman, D., & Norman, R. G. (2006). Nursing home involuntary relocation: clinical outcomes and perceptions of residents and families. Journal of the American Medical Directors Association, 7(8), 486-492.
Carnemolla, P. (2018). Ageing in place and the internet of things–how smart home technologies, the built environment and caregiving intersect. Visualization in Engineering, 6(1), 7.
Carroll, J. M. (2000). Making use: scenario-based design of human-computer interactions. MIT press.
Carroll, J. M. Beyond fun. interactions 11, 5 (2004), 38–40. Google Scholar Google Scholar Digital Library Digital Library.
Casey, D., Felzmann, H., Pegman, G., Kouroupetroglou, C., Murphy, K., Koumpis, A., & Whelan, S. (2016, July). What people with dementia want: designing MARIO an acceptable robot companion. In International conference on computers helping people with special needs (pp. 318-325). Springer, Cham.
Cavallo, F., Esposito, R., Limosani, R., Manzi, A., Bevilacqua, R., Felici, E., … & Dario, P. (2018). Acceptance of Robot-Era system: results of robotic services in smart environments with older adults. Journal of Medical Internet Research.
Cavallo, F., Esposito, R., Limosani, R., Manzi, A., Bevilacqua, R., Felici, E., … & Dario, P. (2018). Robotic services acceptance in smart environments with older adults: user satisfaction and acceptability study. Journal of medical Internet research, 20(9), e264.
Cayton, H. (2006). From childhood to childhood? Autonomy and dependence through the ages of life. Dementia mind, meaning, and the person, 277.
Cesta, A., Cortellessa, G., Giuliani, M. V., Pecora, F., Scopelliti, M., & Tiberio, L. (2007). Psychological implications of domestic assistive technology for the elderly. PsychNology Journal, 5(3).
Cesta, A., Cortellessa, G., Orlandini, A., and Tiberio, L. (2016). Long-Term Evaluation of a Telepresence Robot for the Elderly: Methodology and Ecological Case Study. Int. J. Soc. Robot. 8, 421–441. doi:10.1007/s12369-016-0337-z.
Cetina, K. K. (1997). Sociality with objects: Social relations in postsocial knowledge societies. Theory, culture & society, 14(4), 1-30.
Chapman, J. (2005). Emotionally durable design: objects, experiences and empathy. Earthscan. Publishing, London.
Charmaz, K. (2014). Constructing grounded theory. sage.
Chen, K., & Chan, A. H. (2014). Predictors of gerontechnology acceptance by older Hong Kong Chinese. Technovation, 34(2), 126-135.
Chen, K., & Chan, A. H. S. (2014). Gerontechnology acceptance by elderly Hong Kong Chinese: a senior technology acceptance model (STAM). Ergonomics, 57(5), 635-652.
Cheong, Y., Shehab, R. L., & Ling, C. (2013). Effects of age and psychomotor ability on kinematics of mouse-mediated aiming movement. Ergonomics, 56(6), 1006-1020.
Chłoń-Domińczak, A., Kotowska, I. E., Kurkiewicz, J., Abramowska-Kmon, A., & Stonawski, M. (2014). Population ageing in Europe: facts, implications and policies. Brussels: European Commission.
Christaller, T., Mock, M., Datteri, E., Laschi, C., Salvini, P., Tamburrini, G., … & Warwick, K. (2006). deliverable D1: analysis of the state of the art in emerging technologies for the integration of human and artificial entities. ETHICBOTS, Project funded by the European Community as Coordination Action Contract SAS, 6.
Chung, E. S., Hong, J. I., Lin, J., Prabaker, M. K., Landay, J. A., & Liu, A. L. (2004, August). Development and evaluation of emerging design patterns for ubiquitous computing. In Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques (pp. 233-242).
Clark N, Rutter D (1985) Social categorization, visual cues and social judgments. Eur J Soc Psychol 15:105–119
Clarkson, E., & Arkin, R. C. (2007, May). Applying Heuristic Evaluation to Human-Robot Interaction Systems. In Flairs Conference (pp. 44-49).
Clarkson, P. J., Coleman, R., Keates, S., & Lebbon, C. (2013). Inclusive design: Design for the whole population. Springer Science & Business Media.
Clotet, E., Martínez, D., Moreno, J., Tresanchez, M., & Palacín, J. (2015). Development of a high mobility Assistant Personal Robot for home operation. In Ambient Intelligence-Software and Applications (pp. 65-73). Springer, Cham.
Cody-Allen, E. and R. Kishore (2006). An extension of the UTAUT model with e-quality, trust, and satisfaction constructs. Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research, Claremont, California, USA: 82-89
Communities, E. (2011). Design as a driver of user-centred innovation. EU Commission Staff Working Document, brussels
Cook, A. M., & Polgar, J. M. (2014). Assistive Technologies-E-Book: Principles and Practice. Elsevier Health Sciences.
Cooper, A. (1999). The inmates are running the asylum. Indianapolis, IA: SAMS. Macmillan.
Cooper, A. (2004). The inmates are running the asylum: [Why high-tech products drive us crazy and how to restore the sanity] (Vol. 2). Indianapolis: Sams.
Coradeschi, S., Cesta, A., Cortellessa, G., Coraci, L., Galindo, C., Gonzalez, J., … & Loutfi, A. (2014). GiraffPlus: a system for monitoring activities and physiological parameters and promoting social interaction for elderly. In Human-Computer Systems Interaction: Backgrounds and Applications 3 (pp. 261-271). Springer, Cham.
Corr, P. J., & Matthews, G. (Eds.). (2009). The Cambridge handbook of personality psychology (pp. 748-763). New York: Cambridge University Press.
Cortellessa, G., Scopelliti, M., Tiberio, L., Svedberg, G. K., Loutfi, A., & Pecora, F. (2008, November). A Cross-Cultural Evaluation of Domestic Assistive Robots. In AAAI Fall Symposium: AI in Eldercare: New Solutions to Old Problems (pp. 24-31).
Cramer, H., Goddijn, J., Wielinga, B., & Evers, V. (2010, March). Effects of (in) accurate empathy and situational valence on attitudes towards robots. In 2010 5th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 141-142). IEEE.
Currie, M., Philip, L. J., & Roberts, A. (2015). Attitudes towards the use and acceptance of eHealth technologies: a case study of older adults living with chronic pain and implications for rural healthcare. BMC health services research, 15(1), 162.
Curtis, L., Edwards, C., Fraser, K. L., Gudelsky, S., Holmquist, J., Thornton, K., & Sweetser, K. D. (2010). Adoption of social media for public relations by nonprofit organizations. Public relations review, 36(1), 90-92.
Cutchin, M. P. (2004). Using Deweyan philosophy to rename and reframe adaptation-to-environment. American Journal of Occupational Therapy, 58(3), 303-312.
Czaja, S. J., Boot, W. R., Charness, N., & Rogers, W. A. (2019). Designing for older adults: Principles and creative human factors approaches. CRC press.
Czaja, S. J., Charness, N., Fisk, A. D., Hertzog, C., Nair, S. N., Rogers, W. A., & Sharit, J. (2006). Factors predicting the use of technology: findings from the Center for Research and Education on Aging and Technology Enhancement (CREATE). Psychology and aging, 21(2), 333.
Dario, P., Guglielmelli, E., Laschi, C., Teti, G., 1999. MOVAID: a personal robot in everyday life of disabled and elderly people. Technol. Disabil. 10, 77–93.
Dautenhahn, K. (1998). The art of designing socially intelligent agents—science, fiction, and the human in the loop. Appl. Artif. Intell. 12, 573–617. (doi:10.1080/08839519 8117550)
Dautenhahn, K. (2002, September). Design spaces and niche spaces of believable social robots. In Proceedings. 11th IEEE International Workshop on Robot and Human Interactive Communication (pp. 192-197). IEEE.
Dautenhahn, K. (2007). Socially intelligent robots: dimensions of human–robot interaction. Philosophical transactions of the royal society B: Biological sciences, 362(1480), 679-704.
Dautenhahn, K. (2013). Human-robot interaction. The Encyclopedia of Human-Computer Interaction, 2nd Ed.
Dautenhahn, K., & Billard, A. (1999, April). Bringing up robots or—the psychology of socially intelligent robots: From theory to implementation. In Proceedings of the third annual conference on Autonomous Agents (pp. 366-367).
Dautenhahn, K., & Werry, I. (2002, September). A quantitative technique for analysing robot-human interactions. In IEEE/RSJ international conference on intelligent robots and systems (Vol. 2, pp. 1132-1138). IEEE.
Dautenhahn, K., Walters, M., Woods, S., Koay, K. L., Nehaniv, C. L., Sisbot, A., … & Siméon, T. (2006, March). How may I serve you? A robot companion approaching a seated person in a helping context. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 172-179).
Dautenhahn, K., Walters, M., Woods, S., Koay, K. L., Nehaniv, C. L., Sisbot, A., … & Siméon, T. (2006, March). How may I serve you? A robot companion approaching a seated person in a helping context. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 172-179).
Dautenhahn, K., Walters, M., Woods, S., Koay, K. L., Nehaniv, C. L., Sisbot, A., … & Siméon, T. (2006, March). How may I serve you? A robot companion approaching a seated person in a helping context. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 172-179).
Dautenhahn, K., Woods, S., Kaouri, C., Walters, M. L., Koay, K. L., & Werry, I. (2005, August). What is a robot companion-friend, assistant or butler?. In 2005 IEEE/RSJ international conference on intelligent robots and systems (pp. 1192-1197). IEEE.
Dautenhahn, K., Woods, S., Kaouri, C., Walters, M. L., Koay, K. L., & Werry, I. (2005, August). What is a robot companion-friend, assistant or butler?. In 2005 IEEE/RSJ international conference on intelligent robots and systems (pp. 1192-1197). IEEE.
Dautenhahn, K.: Human-robot interaction. In: Soegaard, M., Dam, R.F. (eds.) The Encyclopedia of Human-Computer Interaction. The Interaction Design Foundation, Aarhus, Denmark (2013). Retrieved: http://www.interaction-design.org/encyclopedia/human-robot_ interaction.html Accessed 07/05/2020
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
De Graaf, M. M., & Allouch, S. B. (2013). Exploring influencing variables for the acceptance of social robots. Robotics and Autonomous Systems, 61(12), 1476-1486.
De Graaf, M. M., & Allouch, S. B. (2013). Exploring influencing variables for the acceptance of social robots. Robotics and autonomous systems, 61(12), 1476-1486.
De Graaf, M. M., Allouch, S. B., & van Dijk, J. A. (2016). Long-term evaluation of a social robot in real homes. Interaction studies, 17(3), 462-491.
De Ruyter, B., P. Saini, P. Markopoulos and A. J. N. van Breemen (2005). Assessing the Effects of Building Social Intelligence in a Robotic Interface for the Home. Special Issue of IwC: social impact of emerging technologies 17(5): 522-541..
De Ruyter, B., Saini, P., Markopoulos, P., & Van Breemen, A. (2005). Assessing the effects of building social intelligence in a robotic interface for the home. Interacting with computers, 17(5), 522-541.
De Ruyter, B., Saini, P., Markopoulos, P., & Van Breemen, A. (2005). Assessing the effects of building social intelligence in a robotic interface for the home. Interacting with computers, 17(5), 522-541.
Dennett, D. (1978). The Intentional Stance, MIT Press, Cambridge, MA.
Deutsch, I., Erel, H., Paz, M., Hoffman, G., & Zuckerman, O. (2019). Home robotic devices for older adults: Opportunities and concerns. Computers in Human Behavior, 98, 122-133.
Di Nuovo, A., Broz, F., Wang, N., Belpaeme, T., Cangelosi, A., Jones, R., … & Dario, P. (2018). The multi-modal interface of Robot-Era multi-robot services tailored for the elderly. Intelligent Service Robotics, 11(1), 109-126.
Díaz-Oreiro, I., López, G., Quesada, L., & Guerrero, L. A. (2019). Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review. In Multidisciplinary Digital Publishing Institute Proceedings (Vol. 31, No. 1, p. 14).
Diener, E. (2009). Subjective well-being. In The science of well-being (pp. 11-58). Springer, Dordrecht.
Dillon, A. (2001) User Acceptance of Information Technology. In: W. Karwowski (ed). Encyclopedia of Human Factors and Ergonomics. London: Taylor and Francis.
DiSalvo, C. F., Gemperle, F., Forlizzi, J., & Kiesler, S. (2002, June). All robots are not created equal: the design and perception of humanoid robot heads. In Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques (pp. 321-326).
Divo, M. J., Martinez, C. H., & Mannino, D. M. (2014). Ageing and the epidemiology of multimorbidity. The European respiratory journal, 44(4), 1055.
Dominey, P. F., Paléologue, V., Pandey, A. K., & Ventre-Dominey, J. (2017, September). Improving quality of life with a narrative companion. In 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) (pp. 127-134). IEEE.
Draper, S. W. (1999): Analysing fun as a candidate software requirement. Personal Technology, Vol. 3, S. 1 – 6.
Dryer, D. C. (1999). Getting personal with computers: how to design personalities for agents. Applied artificial intelligence, 13(3), 273-295.
Duffy, B. R. (2003). Anthropomorphism and the social robot. Robotics and autonomous systems, 42(3-4), 177-190.
Duffy, B. R. (2003). Anthropomorphism and the social robot. Robotics and autonomous systems, 42(3-4), 177-190.
Dyck, I., Kontos, P., Angus, J., & McKeever, P. (2005). The home as a site for long-term care: meanings and management of bodies and spaces. Health & place, 11(2), 173-185.
Eckert, J. K., Morgan, L. A., & Swamy, N. (2004). Preferences for receipt of care among community-dwelling adults. Journal of aging & social policy, 16(2), 49-65.
Eftring, H., & Frennert, S. (2016). Designing a social and assistive robot for seniors. Zeitschrift für Gerontologie und Geriatrie, 49(4), 274-281.
Ekman, P., & Friesen, W. V. (1971). Constants across cultures in the face and emotion. Journal of personality and social psychology, 17(2), 124.
Elmes, D. G., Kantowitz, B. H., & Roediger, H. L. (2006). Research methods in psychology: Thompson Wadsworth.
Ennis, A., Rafferty, J., Synnott, J., Cleland, I., Nugent, C., Selby, A., … & Masci, G. (2017, November). A smart cabinet and voice assistant to support independence in older adults. In International Conference on Ubiquitous Computing and Ambient Intelligence (pp. 466-472). Springer, Cham.
EPSRC. (2011). Principles of Robotics, EPSRC and AHRC Robotics Joint Meeting. Availble at: https://www.epsrc.ac.uk/research/ourportfolio/themes/ engineering/activities/principlesofrobotics/
Esposito, R., Fiorini, L., Limosani, R., Bonaccorsi, M., Manzi, A., Cavallo, F., et al. (2016). “Supporting active and healthy aging with advanced robotics integrated in smart environment,” in Optimizing Assistive Technologies for Aging Populations, eds Y. S. Morsi, A. Shukla, and C. P. Rathore (Hershey, PA: IGI Global), 46–77
Esposito, R., Fracasso, F., Limosani, R., Onofrio, G. D., Sancarlo, D., Cortellessa, G., … & Cavallo, F. (2018). Engagement during Interaction with Assistive Robots.
European Commission (2011). Design as a driver of user-centred innovation. EU Commission staff working document, Brussels.
European Commission (2013), Implementing an Action Plan for Design-Driven Innovation. EU Commission staff working document, Brussels.
European Innovation Partnership on Active and Healthy Ageing. (2012) Action plan on prevention and early diagnosis of frailty and functional decline, both physical and cognitive in older people. Brussels: European Union.
European Research Council, ERC Panel Structure 2017 (PDF). Retrieved https://erc.europa.eu Accessed 19/06/2020
European Union: Charter of Fundamental Rights of the European Union (2000IC 364101) (EU, Brussels 2000)
European Union. (2015). Special Eurobarometer 427 “autonomous systems.” Brussels, Belgium: United Nations. doi:10.2759/413916
Eurostat, “Population structure and ageing, Statistic Explained”, Eurostat, Accessed November 22, 2019, https://ec.europa.eu/eurostat/statistics-explained/index.php title=Population_structure_and_ageing&oldid=445196
Evans, I. M. (1992). Peer Interactions and Social Acceptance of Elementary-Age Children with Severe Disabilities in an Inclusive School. Journal of the Association for Persons with Severe Handicaps (JASH) 17(4): 205-212.
Ezer, N. (2008). Is a robot an appliance, teammate, or friend? Age-related differences in expectations of and attitudes toward personal home-based robots (Doctoral dissertation, Georgia Institute of Technology).
Ezer, N., Fisk, A. D., & Rogers, W. A. (2009, July). Attitudinal and intentional acceptance of domestic robots by younger and older adults. In International conference on universal access in human-computer interaction (pp. 39-48). Springer, Berlin, Heidelberg.
Ezer, N., Fisk, A. D., & Rogers, W. A. (2009, October). More than a servant: Self-reported willingness of younger and older adults to having a robot perform interactive and critical tasks in the home. In Proceedings of the human factors and ergonomics society annual meeting (Vol. 53, No. 2, pp. 136-140). Sage CA: Los Angeles, CA: SAGE Publications.
Farage, M. A., Miller, K. W., Ajayi, F., & Hutchins, D. (2012). Design principles to accommodate older adults. Global journal of health science, 4(2), 2.
Farina, N., Page, T. E., Daley, S., Brown, A., Bowling, A., Basset, T., … & Banerjee, S. (2017). Factors associated with the quality of life of family carers of people with dementia: A systematic review. Alzheimer’s & Dementia, 13(5), 572-581.
Fasola, J., & Mataric, M. J. (2012). Using socially assistive human–robot interaction to motivate physical exercise for older adults. Proceedings of the IEEE, 100(8), 2512-2526.
Feil-Seifer, D., & Mataric, M. J. (2005, June). Defining socially assistive robotics. In 9th International Conference on Rehabilitation Robotics, 2005. ICORR 2005. (pp. 465-468). IEEE.
Feil-Seifer, D., & Mataric, M. J. (2009). Human Robot Interaction. Encyclopedia of complexity and systems science, 80.
Feil-Seifer, D., & Matarić, M. J. (2011). Socially assistive robotics. IEEE Robotics & Automation Magazine, 18(1), 24-31.
Feingold Polak, R., Elishay, A., Shachar, Y., Stein, M., Edan, Y., & Levy Tzedek, S. (2018, March). Differences between young and old users when interacting with a humanoid robot: a qualitative usability study. In Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction (pp. 107-108).
Ferrari, F., Paladino, M. P., & Jetten, J. (2016). Blurring human–machine distinctions: anthropomorphic appearance in social robots as a threat to human distinctiveness. International Journal of Social Robotics, 8(2), 287-302.
Fine, A. H. (Ed.). (2019). Handbook on animal-assisted therapy: Foundations and guidelines for animal-assisted interventions. Academic press.
Fischer, K., Lohan, K., Saunders, J., Nehaniv, C., Wrede, B., & Rohlfing, K. (2013, May). The impact of the contingency of robot feedback on HRI. In 2013 International Conference on Collaboration Technologies and Systems (CTS) (pp. 210-217). IEEE.
Fischinger, D., Einramhof, P., Papoutsakis, K., Wohlkinger, W., Mayer, P., Panek, P., … & Vincze, M. (2016). Hobbit, a care robot supporting independent living at home: First prototype and lessons learned. Robotics and Autonomous Systems, 75, 60-78.
Fishbein, M. & Ajzen, I. (1975). Belief, attitude, intention and behavior: an introduction to theory and research. Addison-Wesl
Fisk, D., Rogers, W., Charness, N., Czaja, S., & Sharit, J. (2009). Designing for older adults: Principles and creative human factors approaches (2nd ed.). Boca Raton, FL: CRC Press.
Flandorfer, P. (2012). Population ageing and socially assistive robots for elderly persons: the importance of sociodemographic factors for user acceptance. International Journal of Population Research, 2012.
Folstein MF, Folstein SE, McHugh PR, “Mini-mental state”. A practical method for grading the cognitive state of patients for the clinician, in Journal of psychiatric research, vol. 12, nº 3, 1975, pp. 189–98, DOI:10.1016/0022-3956(75)90026-6
Folstein, M. F., Folstein, S. E., & McHugh, P. R. (1975). “Mini-mental state”: a practical method for grading the cognitive state of patients for the clinician. Journal of psychiatric research, 12(3), 189-198.
Fong, T., Nourbakhsh, I., & Dautenhahn, K. (2003). A survey of socially interactive robots. Robotics and autonomous systems, 42(3-4), 143-166.
Fong, T., Nourbakhsh, I., & Dautenhahn, K. (2003). A survey of socially interactive robots. Robotics and autonomous systems, 42(3-4), 143-166.
Forlizzi, J. (2005). Robotic products to assist the aging population. Interactions, Volume 12 Issue 2 march: 16-18.
Forlizzi, J. (2007). How robotic products become social products: an ethnographic study of cleaning in the home. ACM SIGCHI/SIGART Human-Robot Interaction: 129-136.
Forlizzi, J., & DiSalvo, C. (2006, March). Service robots in the domestic environment: a study of the roomba vacuum in the home. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 258-265).
Forlizzi, J., DiSalvo, C., & Gemperle, F. (2004). Assistive robotics and an ecology of elders living independently in their homes. Human–Computer Interaction, 19(1-2), 25-59.
Frennert, S., Eftring, H., & Östlund, B. (2013, October). What older people expect of robots: A mixed methods approach. In International conference on social robotics (pp. 19-29). Springer, Cham.
Friedman, A. (2002). The adaptable house. McGraw-Hill, Inc.
Friedman, B., & Kahn Jr, P. H. (2002). Human values, ethics, and design. In The human-computer interaction handbook (pp. 1209-1233). CRC Press.
Frost & Sullivan. (2016). Role of Mobile Computing Applications in Supporting Integrated Care in Western Europe. Mountain View: Frost & Sullivan. (http://cds.frost.com/p/166839/#!/ppt/c?id=MC3A-01-00-00-00, 16 Nov., 2016)
Fujita, M. (2004). On activating human communications with pet-type robot AIBO. Proceedings of the IEEE, 92(11), 1804-1813.
Fulmer, I. S., Barry, B., & Long, D. A. (2009). Lying and smiling: Informational and emotional deception in negotiation. Journal of Business Ethics, 88(4), 691-709.
Fund, U. P., & International, H. A. (2012). Ageing in the twenty-first century: a celebration and a challenge.
Galvan, J. M. (2003). On technoethics. IEEE-RAS Magazine, 10(4), 58-63.
Gammonley, J., & Yates, J. (1991). Pet projects: Animal assisted therapy in nursing homes. Journal of gerontological nursing, 17(1), 12-15.
Garrett, J. J. (2010). Elements of user experience, the: user-centered design for the web and beyond. Pearson Education.
Gasson, S. (2003). Human-centered vs. user-centered approaches to information system design. Journal of Information Technology Theory and Application (JITTA), 5(2), 5.
Gaul, S., Wilkowska, W., & Ziefle, M. (2010) Accounting for User Diversity in the Acceptance of Medical Assistive Technologies. In Proceedings of the 3rd International ICST Conference on Elec- tronic Healthcare for the 21st Century, Casablanca, Morocco.
Genet, N., Boerma, W., Kroneman, M., Hutchinson, A., Saltman, R.B. (2012) Home Care across Europe. Current structure and future challenges. http://www.euro.who.int/__data/assets/pdf_file/0008/181799/e96757.pdf?ua=1 Accessed 10/06/2020
Gerłowska, J., Skrobas, U., Grabowska-Aleksandrowicz, K., Korchut, A., Szklener, S., Szczȩśniak-Stańczyk, D., et al. (2018). Assessment of perceived attractiveness, usability, and societal impact of a multimodal Robotic Assistant for aging patients with memory impairments. Front. Neurol. 9, 1–13. doi:10.3389/fneur.2018.00392.
Giacomin, J. (2014). What is human centred design?. The Design Journal, 17(4), 606-623.
Gibler, K. M., Lumpkin, J. R., & Moschis, G. P. (1997). Mature Consumer Awareness and Attitudes Toward Retirement Housing and Long‐Term Care Alternatives. Journal of Consumer Affairs, 31(1), 113-138.
Gilleard, C., Hyde, M., & Higgs, P. (2007). The impact of age, place, aging in place, and attachment to place on the well-being of the over 50s in England. Research on aging, 29(6), 590-605.
Gitlin, L. N. (2003). Conducting research on home environments: Lessons learned and new directions. The Gerontologist, 43(5), 628-637.
Giuliani MS, Fornara F (2005) Coping strategies and technology in later life. In: Proceedings of AISB 2005, Hatfield
Giuliani, M. V., Scopelliti, M., & Fornara, F. (2005, August). Elderly people at home: technological help in everyday activities. In ROMAN 2005. IEEE International Workshop on Robot and Human Interactive Communication, 2005. (pp. 365-370). IEEE.
Glaser, B. G., Strauss, A. L., & Strutzel, E. (1967). The Discovery of Grounded Theory: Strategies for Qualitative Research New York Aldine De Gruyter.
Glende, S., Conrad, I., Krezdorn, L., Klemcke, S., & Krätzel, C. (2016). Increasing the acceptance of assistive robots for older people through marketing strategies based on stakeholder needs. International Journal of Social Robotics, 8(3), 355-369.
Goertzel, B., Mossbridge, J., Monroe, E., Hanson, D., & Yu, G. (2017). Loving AI: Humanoid Robots as Agents of Human Consciousness Expansion (summary of early research progress). Cornell University Laval, 1-16.
Goetz, J., Kiesler, S., & Powers, A. (2003, November). Matching robot appearance and behavior to tasks to improve human-robot cooperation. In The 12th IEEE International Workshop on Robot and Human Interactive Communication, 2003. Proceedings. ROMAN 2003. (pp. 55-60). Ieee
Golant, S. M. (2015). Aging in the right place. HPP, Health Professions Press.
Gomez, M. I., García-Sánchez, I., Carta, A., & Antunes, J. P. (2013). A Collection of Good Practices That Support the Prevention and Early Diagnosis of Frailty and Functional Decline, Both Physically and Cognitive. Older People.
Gonnot, A., Michel, C., Marty, J. C., & Cordier, A. (2019, May). Social Robots in Collaborative Learning: Consequences of the Design on Students’ Perception.
Goodrich, M. A., & Schultz, A. C. (2008). Human–robot interaction: a survey. Foundations and Trends® in Human–Computer Interaction, 1(3), 203-275.
Goudey, A., & Bonnin, G. (2016). Must smart objects look human? Study of the impact of anthropomorphism on the acceptance of companion robots. Recherche et Applications en Marketing (English Edition), 31(2), 2-20.
Graf, B., Hans, M., & Schraft, R. D. (2004). Care-O-bot II—Development of a next generation robotic home assistant. Autonomous robots, 16(2), 193-205.
Graf, B., Hans, M., & Schraft, R. D. (2004). Care-O-bot II—Development of a next generation robotic home assistant. Autonomous robots, 16(2), 193-205.
Graf, B., Reiser, U., Hägele, M., Mauz, K., & Klein, P. (2009, November). Robotic home assistant Care-O-bot® 3-product vision and innovation platform. In 2009 IEEE Workshop on Advanced Robotics and its Social Impacts (pp. 139-144). IEEE.
Granulo, A., Fuchs, C., & Puntoni, S. (2019). Psychological reactions to human versus robotic job replacement. Nature human behaviour, 3(10), 1062-1069.
Greenhalgh, T., Procter, R., Wherton, J., Sugarhood, P., Hinder, S., & Rouncefield, M. (2015). What is quality in assisted living technology? The ARCHIE framework for effective telehealth and telecare services. BMC medicine, 13(1), 91.
Gresham, F. M., Elliott, S. N., Vance, M. J., & Cook, C. R. (2011). Comparability of the Social Skills Rating System to the Social Skills Improvement System: Content and psychometric comparisons across elementary and secondary age levels. School Psychology Quarterly, 26(1), 27.
Gross, H. M., Scheidig, A., Müller, S., Schütz, B., Fricke, C., & Meyer, S. (2019, May). Living with a Mobile Companion Robot in your Own Apartment-Final Implementation and Results of a 20-Weeks Field Study with 20 Seniors. In 2019 International Conference on Robotics and Automation (ICRA) (pp. 2253-2259). IEEE.
Guizzo, E. (2011). Robots with their heads in the clouds. IEEE Spectrum, 48(3), 16-18.
Guizzo, E. (2015). Jibo is as good as social robots get. But is that good enough. IEEE spectrum. Posted, 16, 03.
Guizzo, E. (2017). Robosoft unveils kompai robot to assist elderly, Disabled. IEEE Spectrum Online.(March 9, 2010). Retrieved February, 1.
Gurley, K., & Norcio, A. F. (2009, July). A systematic review of technologies designed to improve and assist cognitive decline for both the current and future aging populations. In International Conference on Internationalization, Design and Global Development (pp. 156-163). Springer, Berlin, Heidelberg.
Hamada, T., Hashimoto, T., Akazawa, T., Matsumoto, Y., & Kagawa, Y. (2004, September). Trial of robot therapy in elderly people using a pet-type robot. In SCIS & ISIS (Vol. 2004).
Hamada, T., Okubo, H., Inoue, K., Maruyama, J., Onari, H., Kagawa, Y., & Hashimoto, T. (2008, August). Robot therapy as for recreation for elderly people with dementia-Game recreation using a pet-type robot. In RO-MAN 2008-The 17th IEEE International Symposium on Robot and Human Interactive Communication (pp. 174-179). IEEE.
Hancock, P. A., Billings, D. R., Oleson, K. E., Chen, J. Y., De Visser, E., & Parasuraman, R. (2011). A meta-analysis of factors influencing the development of human-robot trust (No. ARL-TR-5857). ARMY RESEARCH LAB ABERDEEN PROVING GROUND MD HUMAN RESEARCH AND ENGINEERING DIRECTORATE.
Haring, K. S., Mougenot, C., Ono, F., & Watanabe, K. (2014). Cultural differences in perception and attitude towards robots. International Journal of Affective Engineering, 13(3), 149-157.
Harnad, S. (1989). Minds, machines and Searle. Journal of Experimental & Theoretical Artificial Intelligence, 1(1), 5-25.
Hartson, R., & Pyla, P. S. (2012). The UX Book: Process and guidelines for ensuring a quality user experience. Elsevier.
Haslett, B. (1990). Social class, social status and communicative behavior. Handbook of language and social psychology: 329–344.
Hassenzahl, M. (2002): The effect of perceived hedonic quality on product appealingness. Inter- national Journal of Human-Computer Interaction, Vol. 13, S. 479-497.
Hassenzahl, M. (2013). User experience and experience design. The encyclopedia of human-computer interaction, 2.
Hassenzahl, M., & Roto, V. (2007). Being and doing: A perspective on user experience and its measurement. Interfaces,72, 10-12.
Hassenzahl, M., & Tractinsky, N. (2006). User experience-a research agenda. Behaviour & information technology, 25(2), 91-97.
Hassenzahl, M., & Tractinsky, N. (2006). User experience-a research agenda. Behaviour & information technology, 25(2), 91-97.
Hassenzahl, M., Burmester, M., & Koller, F. (2003). AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. In Mensch & computer 2003 (pp. 187-196). Vieweg+ Teubner Verlag.
Hassenzahl, M., Platz, A., Burmester, M., Lehner, K. (2000): Hedonic and Ergonomic Quality Aspects Determine a Software’s Appeal. In: Turner, T.; Szwillus, G. (Hrsg.), Proceedings of the CHI 2000 Conference on Human Factors in Computing. New York: ACM, Addison- Wesley, S. 201 – 208.
Hassenzahl, M., Roto, V. (2007). Being and doing–A perspective on User Experience and its measurement.
Hatscher, M. (2001): Joy of use – Determinanten der Freude bei der Softwarenutzung. MMI- Interaktiv [On-line]. Available: http://www.mmi-interaktiv.de/ausgaben/07_01. Letzter Zugriff 25.01.2003.
Heerink, M. (2010). Assessing acceptance of assistive social robots by aging adults (Doctoral dissertation, Universiteit van Amsterdam [Host]).
Heerink, M. (2011, March). Exploring the influence of age, gender, education and computer experience on robot acceptance by older adults. In 2011 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 147-148). IEEE.
Heerink, M., Krose, B., Evers, V., & Wielinga, B. (2009, September). Measuring acceptance of an assistive social robot: a suggested toolkit. In RO-MAN 2009-The 18th IEEE International Symposium on Robot and Human Interactive Communication (pp. 528-533). IEEE.
Heerink, M., Kröse, B., Evers, V., & Wielinga, B. (2010). Assessing acceptance of assistive social agent technology by older adults: the almere model. International journal of social robotics, 2(4), 361-375.
Heider, F., & Simmel, M. (1944). An experimental study of apparent behavior. The American journal of psychology, 57(2), 243-259.
Hersh, M. A., & Johnson, M. A. (2008). On modelling assistive technology systems–Part I: Modelling framework. Technology and disability, 20(3), 193-215.
Hertenstein, M. J., Holmes, R., McCullough, M., & Keltner, D. (2009). The communication of emotion via touch. Emotion, 9(4), 566.
Hignett, S. (2012). Can inclusive environmental design be achieved in acute hospitals. Adv. Hum. Asp. Healthc, 121-128.
Hirsch, T., Forlizzi, J., Hyder, E., Goetz, J., Kurtz, C., & Stroback, J. (2000, November). The ELDer project: social, emotional, and environmental factors in the design of eldercare technologies. In Proceedings on the 2000 conference on Universal Usability (pp. 72-79).
Holland, O. (1997, July). Grey Walter: the pioneer of real artificial life. In Proceedings of the 5th international workshop on artificial life (pp. 34-44). MIT Press, Cambridge.
Holthaus, P., & Wachsmuth, S. (2014, March). The receptionist robot. In 2014 9th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 329-329). IEEE.
Holtzblatt, K., Wendell, J. B., & Wood, S. (2005). Rapid contextual design: a how-to guide to key techniques for user-centered design. Ubiquity, 2005(March), 3-3.
Huang, T., & Liu, H. (2019). Acceptability of Robots to Assist the Elderly by Future Designers: A Case of Guangdong Ocean University Industrial Design Students. Sustainability, 11(15), 4139.
Huber, A., Weiss, A., & Rauhala, M. (2016, March). The ethical risk of attachment how to identify, investigate and predict potential ethical risks in the development of social companion robots. In 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 367-374). IEEE.
IDEO, I. (2003). Method Cards: 51 ways to inspire design. Palo Alto.
Iecovich, E. (2014). Aging in place: From theory to practice. Anthropological notebooks, 20(1), 21-33.
International Ergonomics Association. What is Ergonomics? Definition and Application. Fonte: https://iea.cc/what-is-ergonomics/ Accessed 15/05/2020
International Federation of Robotics, (2016). https://ifr.org/ifr-press-releases/news/31-million-robots-helping-in-households-worldwide-by-2019 Accessed 23/06/2020
Intuition Robotics (2019). ElliQ Study Protocol: Effect of a Proactive Social Robot for Older Adults in Reducing Loneliness and Social Isolation [PDF file]. Retrieved from https://clinicaltrials.gov/ProvidedDocs/87/NCT03972787/Prot_SAP_000.pdf
Ishak, D., & Nathan-Roberts, D. (2015, September). Analysis of elderly human-robot team trust models. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 59, No. 1, pp. 65-69). Sage CA: Los Angeles, CA: SAGE Publications.
Ishiguro, H., Ono, T., Imai, M., Maeda, T., Kanda, T., & Nakatsu, R. (2001). Robovie: an interactive humanoid robot. Industrial robot: An international journal.
ISO 9241-210:2010, Ergonomics of human-system interaction – Part 210: Human centred design for interactive systems, International Standard Organization (ISO), Ginevra.
ISO DIS 9241-210:2010. Ergonomics of Human-System Interaction; International Standardization Organization (ISO): Geneva, Switzerland, 2010.
Iso, W. (1998). 9241-11. Ergonomic requirements for office work with visual display terminals (VDTs). The international organization for standardization, 45(9)
Istat. (2013). Anno 2014. Cittadini e nuove tecnologie. Retrieved https://www.istat.it/it/files/2014/12/Cittadini_e_nuove_tecnologie_anno-2014.pdfAccessed 27-04-2020.
Istat. (2019). Cittadini e ICT. Anno 2019. Retrieved https://www.istat.it/it/files//2019/12/Cittadini-e-ICT-2019.pdf Accessed 27-04-2020.
Istat. (2020). Report. https://www.istat.it/it/files//2020/02/Indicatori-demografici_2019.pdf Accessed 9/06/2020
Istat. (2020). Spazi in casa e disponibilità di computer per bambini e ragazzi. Retrieved https://www.istat.it/it/files//2020/04/Spazi-casa-disponibilita-computer-ragazzi.pdf Accessed 27-04-2020.
Istat. Rapporto 2018. I presidi residenziali socio-assistenziali e socio-sanitari. Roma: Istituto Nazionale di Statistica, 2018.
Istat. Rapporto Annuale 2017. La situazione del Paese. Roma: Istituto Nazionale di Statistica, 2017.
Istat. Rapporto Annuale 2019. La situazione del Paese. Roma: Istituto Nazionale di Statistica, 2019.
Jacelon, C. S., & Hanson, A. (2013). Older adults’ participation in the development of smart environments: An integrated review of the literature. Geriatric Nursing, 34(2), 116-121.
James, W. (1890). Prinicples of Psychology (New York: H Holt and Company).
JaYoung, S., Grinter, R. E., & Christensen, H. I. (2010). Domestic robot ecology: an initial framework to unpack long-term acceptance of Robots at home. Int J Soc Robot, 2(4), 417-429.
Jeelani, S., Dany, A., Anand, B., Vandana, S., Maheswaran, T., & Rajkumar, E. (2015). Robotics and medicine: A scientific rainbow in hospital. Journal of pharmacy & bioallied sciences, 7(Suppl 2), S381.
Jeong, K. A., Salvendy, G., & Proctor, R. W. (2010). Smart home design and operation preferences of Americans and Koreans. Ergonomics, 53(5), 636-660.
Jeste, D. V., Savla, G. N., Thompson, W. K., Vahia, I. V., Glorioso, D. K., Martin, A. V. S., … & Depp, C. A. (2013). Association between older age and more successful aging: critical role of resilience and depression. American Journal of Psychiatry, 170(2), 188-196.
Jia, W. E. I. (2017). Elderly attitudes towards service robot appearance. DEStech Transactions on Computer Science and Engineering, (itme).
John, O. P. (1990). The” Big Five” factor taxonomy: Dimensions of personality in the natural language and in questionnaires. Handbook of personality: Theory and research.
Johnson, D. O., Cuijpers, R. H., Juola, J. F., Torta, E., Simonov, M., Frisiello, A., … & Meins, N. (2014). Socially assistive robots: a comprehensive approach to extending independent living. International journal of social robotics, 6(2), 195-211.
Johnson, M. J., Johnson, M. A., Sefcik, J. S., Cacchione, P. Z., Mucchiani, C., Lau, T., & Yim, M. (2017). Task and design requirements for an affordable mobile service robot for elder care in an all-inclusive care for elders assisted-living setting. International Journal of Social Robotics, 1-20.
Johnston, O., & Thomas, F. (1981). The illusion of life: Disney animation (p. 576). New York: Disney Editions.
Jordan, P. (2000). Designing Pleasurable Products: an introduction to the new human factors Taylor & Francis.
Kachouie, R., Sedighadeli, S., Khosla, R., & Chu, M. T. (2014). Socially assistive robots in elderly care: a mixed-method systematic literature review. International Journal of Human-Computer Interaction, 30(5), 369-393.
Kahn Jr, P. H., Ishiguro, H., Friedman, B., Kanda, T., Freier, N. G., Severson, R. L., & Miller, J. (2007). What is a Human?: Toward psychological benchmarks in the field of human–robot interaction. Interaction Studies, 8(3), 363-390.
Kahn Jr, P. H., Kanda, T., Ishiguro, H., Freier, N. G., Severson, R. L., Gill, B. T., … & Shen, S. (2012). “Robovie, you’ll have to go into the closet now”: Children’s social and moral relationships with a humanoid robot. Developmental psychology, 48(2), 303.
Kahn Jr, P. H., Kanda, T., Ishiguro, H., Gill, B. T., Ruckert, J. H., Shen, S., … & Severson, R. L. (2012, March). Do people hold a humanoid robot morally accountable for the harm it causes?. In Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot Interaction (pp. 33-40).
Kahn, P. H., Freier, N. G., Kanda, T., Ishiguro, H., Ruckert, J. H., Severson, R. L., & Kane, S. K. (2008, March). Design patterns for sociality in human-robot interaction. In Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction(pp. 97-104).
Kanamori, M., Suzuki, M., & Tanaka, M. (2002). Maintenance and improvement of quality of life among elderly patients using a pet-type robot. Nihon Ronen Igakkai zasshi. Japanese journal of geriatrics, 39(2), 214-218.
Kanamori, M., Suzuki, M., Yamamoto, K., Kanda, M., Matsui, Y., Kojima, E., … & Oshiro, H. (2001). A day care program and evaluation of animal-assisted therapy (AAT) for the elderly with senile dementia. American Journal of Alzheimer’s Disease & Other Dementias®, 16(4), 234-239.
Kanda, T., Nabe, S., Hiraki, K., Ishiguro, H., & Hagita, N. (2008). Human friendship estimation model for communication robots. Autonomous Robots, 24(2), 135-145.
Kanoh, M., Oida, Y., Nomura, Y., Araki, A., Konagaya, Y., Ihara, K., … & Kimura, K. (2011). Examination of practicability of communication robot-assisted activity program for elderly people. Journal of Robotics and Mechatronics, 23(1), 3.
Kaplan, F. (2004). Who is afraid of the humanoid? Investigating cultural differences in the acceptance of robots. International journal of humanoid robotics, 1(03), 465-480.
Karol, E. (2016). Tangible and intangible elements of design for well-being in the home. Gerontechnology, 15(4), 227-232.
Karwowski, W. (2005). Ergonomics and human factors: the paradigms for science, engineering, design, technology and management of human-compatible systems. Ergonomics, 48(5), 436-463.
Karwowski, W. (Ed.). (2006). International Encyclopedia of Ergonomics and Human Factors, -3 Volume Set. Crc Press.
Kasuya, R. T., Polgar-Bailey, M. P., & MPH Robbyn Takeuchi, M. S. W. (2000). Caregiver burden and burnout a guide for primary care physicians. Postgraduate medicine, 108(7), 119.
Kato, S., Ohshiro, S., Itoh, H., & Kimura, K. (2004, April). Development of a communication robot ifbot. In IEEE International Conference on Robotics and Automation, 2004. Proceedings. ICRA’04. 2004 (Vol. 1, pp. 697-702). IEEE.
Katz, J. E., Halpern, D., & Crocker, E. T. (2015). In the company of robots: views of acceptability of robots in social settings. In Social robots from a human perspective (pp. 25-38). Springer, Cham.
Katz, S., Ford, A. B., Moskowitz, R. W., Jackson, B. A., & Jaffe, M. W. (1963). Studies of illness in the aged: the index of ADL: a standardized measure of biological and psychosocial function. Jama, 185(12), 914-919.
Keefer, L. A., Landau, M. J., Rothschild, Z. K., & Sullivan, D. (2012). Attachment to objects as compensation for close others’ perceived unreliability. Journal of Experimental Social Psychology, 48(4), 912-917.
Keizer, R. A. O., Van Velsen, L., Moncharmont, M., Riche, B., Ammour, N., Del Signore, S., … & N’Dja, A. (2019). Using socially assistive robots for monitoring and preventing frailty among older adults: a study on usability and user experience challenges. Health and Technology, 9(4), 595-605.
Kertész, C., & Turunen, M. (2019). Exploratory analysis of Sony AIBO users. Ai & Society, 34(3), 625-638.
Khan, S., & Germak, C. (2018). Reframing HRI design opportunities for social robots: Lessons learnt from a service robotics case study approach using UX for HRI. Future Internet, 10(10), 101.
Khosla, R., Chu, M. T., & Nguyen, K. (2013, July). Affective robot enabled capacity and quality improvement of nursing home aged care services in australia. In 2013 IEEE 37th Annual Computer Software and Applications Conference Workshops (pp. 409-414). IEEE.
Khosla, R., Chu, M. T., & Nguyen, K. (2013, July). Enhancing emotional well being of elderly using assistive social robots in Australia. In 2013 International Conference on Biometrics and Kansei Engineering (pp. 41-46). IEEE.
Khosla, R., Chu, M. T., Kachouie, R., Yamada, K., & Yamaguchi, T. (2012, January). Embodying care in Matilda: an affective communication robot for the elderly in Australia. In Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium (pp. 295-304).
Kidd, C. (2003). Sociable robots: The role of presence and task in human-robot interaction. Master’s Thesis,
Kidd, C. (2015). Introducing the Mabu personal healthcare companion. June 12, 2015. Catalia health. http://www.cataliahealth.com/introducing-the-mabu-personal-healthcare-companion/ Accessed June 2020
Kidd, C. D., & Breazeal, C. (2005, April). Human-robot interaction experiments: Lessons learned. In Proceeding of AISB(Vol. 5, pp. 141-142).
Kidd, C. D., Taggart, W., & Turkle, S. (2006, May). A sociable robot to encourage social interaction among the elderly. In Proceedings 2006 IEEE International Conference on Robotics and Automation, 2006. ICRA 2006. (pp. 3972-3976). IEEE.
Kidd, C.D., Breazeal, C. (2005). Human-robot interaction experiments: Lessons learned. In: Proceeding of AISB’05 symposium robot companions: hard problems and open challenges in robot- human interaction, Hatfield, Hertfordshire, pp. 141–142
Kim, G. R., Chung, K. M., & Shin, D. H. (2015, March). Do People Purchase a Robot Because of Its Coolness?. In Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction Extended Abstracts(pp. 123-124).
Kim, K. J., Park, E., & Sundar, S. S. (2013). Caregiving role in human–robot interaction: A study of the mediating effects of perceived benefit and social presence. Computers in Human Behavior, 29(4), 1799-1806.
Kim, S. S., Malhotra, N. K., & Narasimhan, S. (2005). Research note—two competing perspectives on automatic use: A theoretical and empirical comparison. Information systems research, 16(4), 418-432.
Kim, Y., & Mutlu, B. (2014). How social distance shapes human–robot interaction. International Journal of Human-Computer Studies, 72(12), 783-795.
Kirby, R., Forlizzi, J., & Simmons, R. (2010). Affective social robots. Robotics and Autonomous Systems, 58(3), 322-332.
Kitwood, T. M., & Kitwood, T. M. (1997). Dementia reconsidered: The person comes first (Vol. 20, pp. 7-8). Buckingham: Open university.
Klaassens, M., & Meijering, L. (2015). Experiences of home and institution in a secured nursing home ward in the Netherlands: a participatory intervention study. Journal of Aging Studies, 34, 92-102.
Klamer, T., Allouch, S. B., & Heylen, D. (2010, June). “Adventures of Harvey”–Use, acceptance of and relationship building with a social robot in a domestic environment. In International Conference on Human-Robot Personal Relationship (pp. 74-82). Springer, Berlin, Heidelberg.
Kobayashi, T., Miyazaki, T., Uchida, R., Tanaka, H., & Arai, K. (2018). Social Media Agency Robot for Elderly People. Journal of Information Processing, 26, 736-746.
Kochera, A., Straight, A., & Guterbock, T. (2005). Beyond 50.05: A report to the nation on livable communities-Creating environments for successful aging.
Koda T (1996) Agents with faces: a study on the effect of personification of software agents. MIT Media Lab, Cambridge
Koda, T., & Maes, P. (1996, November). Agents with faces: The effect of personification. In Proceedings 5th IEEE International Workshop on Robot and Human Communication. RO-MAN’96 TSUKUBA (pp. 189-194). IEEE.
Koivumäki, T., Ristola, A., & Kesti, M. (2008). The perceptions towards mobile services: an empirical analysis of the role of use facilitators. Personal and Ubiquitous Computing, 12(1), 67-75.
Kok, L., Berden, C., & Sadiraj, K. (2015). Costs and benefits of home care for the elderly versus residential care: a comparison using propensity scores. The European journal of health economics, 16(2), 119-131.
Kolling, T., Haberstroh, J., Kaspar, R., Pantel, J., Oswald, F., and Knopf, M. (2013). Evidence and deployment-based research into care for the elderly using emotional robots. J. Gerontopsychol. Geriatr. Psychiatry 26:83. doi: 10.1024/1662-9647/a000084
Komatsu, T., Kurosawa, R., & Yamada, S. (2012). How does the difference between users’ expectations and perceptions about a robotic agent affect their behavior?. International Journal of Social Robotics, 4(2), 109-116.
Koskinen, I., Zimmerman, J., Binder, T., Redstrom, J., & Wensveen, S. (2011). Design research through practice: From the lab, field, and showroom. Elsevier.
Krägeloh, C. U., Bharatharaj, J., Kutty, S., Kumar, S., Nirmala, P. R., & Huang, L. (2019). Questionnaires to Measure Acceptability of Social Robots: A Critical Review. Robotics, 8(4), 88.
Krippendorff, K. (2004). Intrinsic motivation and human-centred design. Theoretical Issues in Ergonomics Science, 5(1), 43-72.
Krogsager, A., Segato, N., & Rehm, M. (2014, June). Backchannel head nods in danish first meeting encounters with a humanoid robot: The role of physical embodiment. In International Conference on Human-Computer Interaction (pp. 651-662). Springer, Cham.
Krumm, J., Davies, N., & Narayanaswami, C. (2008). User-generated content. IEEE Pervasive Computing, 7(4), 10-11.
Kulić, D., & Croft, E. (2007). Physiological and subjective responses to articulated robot motion. Robotica, 25(1), 13-27.
Kuo, H. M., Chen, C. W., & Hsu, C. H. (2012). Retracted: A study of a B2C supporting interface design system for the elderly. Human Factors and Ergonomics in Manufacturing & Service Industries, 22(6), 528-540.
Kuo, I. H., Rabindran, J. M., Broadbent, E., Lee, Y. I., Kerse, N., Stafford, R. M. Q., & MacDonald, B. A. (2009, September). Age and gender factors in user acceptance of healthcare robots. In RO-MAN 2009-The 18th IEEE International Symposium on Robot and Human Interactive Communication (pp. 214-219). IEEE.
Kuwamura, K., Nishio, S., & Sato, S. (2016). Can We Talk through a Robot as If Face-to-Face? Long-Term Fieldwork Using Teleoperated Robot for Seniors with Alzheimer’s Disease. Frontier in Psychology, 7, 1066.
Latour, B., & Woolgar, S. (2013). Laboratory life: The construction of scientific facts. Princeton University Press.
Laugwitz, B., Held, T., & Schrepp, M. (2008, November). Construction and evaluation of a user experience questionnaire. In Symposium of the Austrian HCI and Usability Engineering Group (pp. 63-76). Springer, Berlin, Heidelberg.
Lawton, M. P., & Nahemow, L. (1973). Ecology and the aging process. In The psychology of adult development and aging. (pp. 619-674). American Psychological Association.
Lee, H. R., & Riek, L. D. (2018). Reframing assistive robots to promote successful aging. ACM Transactions on Human-Robot Interaction (THRI), 7(1), 1-23.
Lee, H. R., & Šabanović, S. (2014, March). Culturally variable preferences for robot design and use in South Korea, Turkey, and the United States. In 2014 9th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 17-24). IEEE.
Lee, H. R., Šabanović, S., Chang, W. L., Nagata, S., Piatt, J., Bennett, C., & Hakken, D. (2017, March). Steps toward participatory design of social robots: mutual learning with older adults with depression. In Proceedings of the 2017 ACM/IEEE international conference on human-robot interaction (pp. 244-253).
Lee, H. R., Tan, H., & Šabanović, S. (2016, August). That robot is not for me: Addressing stereotypes of aging in assistive robot design. In 2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) (pp. 312-317). IEEE.
Lee, H. R., Tan, H., & Šabanović, S. (2016, August). That robot is not for me: Addressing stereotypes of aging in assistive robot design. In 2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) (pp. 312-317). IEEE.
Lee, H., & Singh, J. (2010). Appraisals, burnout and outcomes in informal caregiving. Asian Nursing Research, 4(1), 32-44.
Lee, K. M., Park, N., & Song, H. (2005). Can a Robot Be Perceived as a Developing Creature? Effects of a Robot’s Long‐Term Cognitive Developments on Its Social Presence and People’s Social Responses Toward It. Human communication research, 31(4), 538-563.
Lee, K. M., Peng, W., Jin, S. A., & Yan, C. (2006). Can robots manifest personality?: An empirical test of personality recognition, social responses, and social presence in human–robot interaction. Journal of communication, 56(4), 754-772.
Lee, Y., K. A. Kozar and K. R. T. Larsen (2003). The technology acceptance model: Past, present, and future. Communications of the Association for Information Systems 12(50): 752-780
Lee, Y., Kozar, K. A., & Larsen, K. R. (2003). The technology acceptance model: Past, present, and future. Communications of the Association for information systems, 12(1), 50.
Lehtinen, H. (2017). Application of novel industrial scale robot automation in elderly care.
Leite, I. (2007). iCat, the Chess Tutor (Doctoral dissertation, MSc Thesis, Instituto Superior Técnico-Technical University of Lisbon).
Leite, I., Martinho, C., & Paiva, A. (2013). Social robots for long-term interaction: a survey. International Journal of Social Robotics, 5(2), 291-308.
Leite, I., Pereira, A., Mascarenhas, S., Martinho, C., Prada, R., & Paiva, A. (2013). The influence of empathy in human–robot relations. International journal of human-computer studies, 71(3), 250-260.
Lesnoff-Caravaglia, G. (2007). Gerontechnology: Growing old in a technological society. Charles C Thomas Publisher, Limited.
Li, F., & Otani, J. (2018). Financing elderly people’s long‐term care needs: Evidence from China. The International journal of health planning and management, 33(2), 479-488.
Li, H., Milani, S., Krishnamoorthy, V., Lewis, M., and Sycara, K. (2019). “Perceptions of domestic robots normative behavior across cultures,” inAAAI/ACM Conference on Artificial Intelligence, Ethics, and Society (Honolulu, HI). doi: 10.1145/3306618.3314251
Libin, A. (2001, October). Virtual reality as a complex interactive system: a multidimensional model of person artificial partner co-relations. In Proceedings Seventh International Conference on Virtual Systems and Multimedia (pp. 652-657). IEEE.
Libin, A. V., & Libin, E. V. (2004). Person-robot interactions from the robopsychologists’ point of view: The robotic psychology and robotherapy approach. Proceedings of the IEEE, 92(11), 1789-1803.
Libin, A., & Cohen-Mansfield, J. (2004). Therapeutic robocat for nursing home residents with dementia: preliminary inquiry. American Journal of Alzheimer’s Disease & Other Dementias®, 19(2), 111-116.
Libin, E., & Libin, A. (2003). New diagnostic tool for robotic psychology and robotherapy studies. CyberPsychology & Behavior, 6(4), 369-374.
Likert, R. A Technique For The Measurement of Attitude; Archieves of Psychology: New York, NY, USA, 1932.
Lim, C. S. C. (2010). Designing inclusive ICT products for older users: taking into account the technology generation effect. Journal of Engineering Design, 21(2-3), 189-206.
Limayem, M., Hirt, S. G., & Cheung, C. M. (2007). How habit limits the predictive power of intention: The case of information systems continuance. MIS quarterly, 705-737.
Lin, H., Hsu, Y. L., Hsu, M. S., & Cheng, C. M. (2013). Development and practice of a telehealthcare expert system (TES). Telemedicine and e-Health, 19(7), 549-556.
Lin, P., Abney, K., & Bekey, G. A. (2012). The ethical and social implications of robotics. Cambridge, Massachusetts. London, England: The MIT Press.
Lindblom, J., & Andreasson, R. (2016). Current challenges for UX evaluation of human-robot interaction. In Advances in ergonomics of manufacturing: Managing the enterprise of the future (pp. 267-277). Springer, Cham.
Linner, T., Güttler, J., Bock, T., & Georgoulas, C. (2015). Assistive robotic micro-rooms for independent living. Automation in construction, 51, 8-22.
Lisetti, C., & LeRouge, C. (2004, January). Affective computing in tele-home health. In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the (pp. 8-pp). IEEE.
Ljungblad, S., Walter, K., Jacobsson, M., & Holmquist, L. E. (2006, September). Designing personal embodied agents with personas. In ROMAN 2006-The 15th IEEE International Symposium on Robot and Human Interactive Communication(pp. 575-580). IEEE.
Lohse, M. (2011, July). Bridging the gap between users’ expectations and system evaluations. In 2011 RO-MAN (pp. 485-490). IEEE.
Lohse, M., Siepmann, F., & Wachsmuth, S. (2014). A modeling framework for user-driven iterative design of autonomous systems. International journal of social robotics, 6(1), 121-139.
Looije, R., Cnossen, F., & Neerincx, M. A. (2006, September). Incorporating guidelines for health assistance into a socially intelligent robot. In ROMAN 2006-The 15th IEEE International Symposium on Robot and Human Interactive Communication(pp. 515-520). IEEE.
Loyall, A. B. (1997). Believable Agents: Building Interactive Personalities (No. CMU-CS-97-123). CARNEGIE-MELLON UNIV PITTSBURGH PA DEPT OF COMPUTER SCIENCE.
Luma Institute. (2012). Innovating for people: Handbook of human-centered design methods. LUMA Institute, LLC.
Lyons, J. B. (2013, March). Being transparent about transparency: A model for human-robot interaction. In 2013 AAAI Spring Symposium Series.
MacDorman, K. F., & Ishiguro, H. (2006). The uncanny advantage of using androids in cognitive and social science research. Interaction Studies, 7(3), 297-337.
MacDorman, K. F., Green, R. D., Ho, C. C., & Koch, C. T. (2009). Too real for comfort? Uncanny responses to computer generated faces. Computers in human behavior, 25(3), 695-710.
MacDorman, K. F., Vasudevan, S. K., & Ho, C. C. (2008). Does Japan really have robot mania? Comparing attitudes by implicit and explicit measures. AI & society, 23(4), 485-510.
MacDorman, K. F., Vasudevan, S. K., & Ho, C. C. (2009). Does Japan really have robot mania? Comparing attitudes by implicit and explicit measures. AI & society, 23(4), 485-510.
Malle, B. F., Scheutz, M., Arnold, T., Voiklis, J., and Cusimano, C. (2015). “Sacrifice one for the good of many? People apply different moral norms to human and robot agents,” in Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction (Portland, OR: ACM), 117–124.
Mann, J. A., MacDonald, B. A., Kuo, I. H., Li, X., & Broadbent, E. (2015). People respond better to robots than computer tablets delivering healthcare instructions. Computers in Human Behavior, 43, 112-117.
Manyika, J., Chui, M., Bughin, J., Dobbs, R., Bisson, P., & Marrs, A. (2013). Disruptive technologies: Advances that will transform life, business, and the global economy (Vol. 180). San Francisco, CA: McKinsey Global Institute.
Markets and Markets. (2019). Assistive Robotics Market by Mobility, Type (Physically, Socially, Mixed Assistive), Application (Elderly Assistance, Companionship, Handicap Assistance, Surgery Assistance, Industrial, Defense, Public Relations), and Geography – Global Forecast to 2024
Marti, P., Bacigalupo, M., Giusti, L., Mennecozzi, C., & Shibata, T. (2006, February). Socially assistive robotics in the treatment of behavioural and psychological symptoms of dementia. In The First IEEE/RAS-EMBS International Conference on Biomedical Robotics and Biomechatronics, 2006. BioRob 2006. (pp. 483-488). IEEE.
Martín, F., Agüero, C., Cañas, J. M., Abella, G., Benítez, R., Rivero, S., … & Martínez-Martín, P. (2013). Robots in therapy for dementia patients. Journal of Physical Agents, 7(1), 48-55..
Mast, M., Burmester, M., Berner, E., Facal, D., Pigini, L., & Blasi, L. (2010). Semi-autonomous teleoperated learning in-home service robots for elderly care: A qualitative study on needs and perceptions of elderly people, family caregivers, and professional caregivers. In 20th International Conference on Robotics and Mechatronics, Varna, Bulgaria, October 1-6.
Mast, M., Burmester, M., Graf, B., Weisshardt, F., Arbeiter, G., Španěl, M., … & Kronreif, G. (2015). Design of the human-robot interaction for a semi-autonomous service robot to assist elderly people. In Ambient assisted living (pp. 15-29). Springer, Cham.
Mast, M., Burmester, M., Krüger, K., Fatikow, S., Arbeiter, G., Graf, B., Kronreif, G., Pigini, L., Facal, D. & Qiu, R. (2012). User-centered design of a dynamic-autonomy remote interaction concept for manipulation-capable robots to assist elderly people in the home. Journal of Human-Robot Interaction, 1(1), 96-118.
Matsuyama, Y., Taniyama, H., Fujie, S., & Kobayashi, T. (2009, March). System design of group communication activator: An entertainment task for elderly care. In 2009 4th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 243-244). IEEE.
Mavridis, N. (2015). A review of verbal and non-verbal human–robot interactive communication. Robotics and Autonomous Systems, 63, 22-35.
McCarthy, J., & Wright, P. (2004). Technology as experience. interactions, 11(5), 42-43.
McCreadie, C., & Tinker, A. (2005). The acceptability of assistive technology to older people. Ageing & Society, 25(1), 91-110.
McFarland, D. J. and D. Hamilton (2006). Adding contextual specificity to the technology acceptance model. Computers in Human Behavior 22(3): 427-447.
McGinn, C., Cullinan, M. F., Otubela, M., & Kelly, K. (2019). Design of a terrain adaptive wheeled robot for human-orientated environments. Autonomous Robots, 43(1), 63-78.
McGlynn, S. A., Kemple, S. C., Mitzner, T. L., King, C. H., & Rogers, W. A. (2014, September). Understanding older adults’ perceptions of usefulness for the Paro robot. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting(Vol. 58, No. 1, pp. 1914-1918). Sage CA: Los Angeles, CA: SAGE Publications.
McKenna, D. M., & Staniforth, B. (2017). Older people moving to residential care in Aotearoa New Zealand: Considerations for social work at practice and policy levels. Aotearoa New Zealand Social Work, 29(1), 28-40.
McMurray, J., Strudwick, G., Forchuk, C., Morse, A., Lachance, J., Baskaran, A., … & Booth, R. (2017). The importance of trust in the adoption and use of intelligent assistive technology by older adults to support aging in place: scoping review protocol. JMIR research protocols, 6(11), e218.
Meerbeek, B., Saerbeck, M., & Bartneck, C. (2009). Iterative design process for robots with personality. In AISB2009 symposium on new frontiers in human-robot interaction (pp. 94-101).
Michaelson, J., Abdallah, S., Steuer, N., Thompson, S., Marks, N., Aked, J., … & Potts, R. (2009). National accounts of well-being: Bringing real wealth onto the balance sheet.
Michaud, F., Boissy, P., Labonté, D., Brière, S., Perreault, K., Corriveau, H., … & Iannuzzi, D. (2010). Exploratory design and evaluation of a homecare teleassistive mobile robotic system. Mechatronics, 20(7), 751-766.
Michel, J. P., Kuh, D., Kenny, R. A., Reilly, R., Ayalon, L., Boersch-Supan, A., … & Grodzicki, T. (2019). Transforming the future of ageing.
Minge, M.; Riedel, L. meCUE – Ein modularer Fragebogen zur Erfassung des Nutzungserlebens [meCUE – A modular questionnaire for capturing the user experience]. Mensch und Comput. 2013, 9, 89–98.
Ministero della Sanità. (1994). LINEE GUIDA DEL MINISTERO DELLA SANITÀ SULLE RESIDENZE SANITARIE ASSISTENZIALI, Retrieved www.fondazionepromozionesociale.it Accessed 10/06/2020
Mitsunaga, N., Z. Miyashita, K. Shinozawa, T. Miyashita, H. Ishiguro and N. Hagita (2008). What makes people accept a robot in a social environment-discussion from six-week study in an office. IROS, Nice, France: 3336-3343.
Mitzner, T. L., Chen, T. L., Kemp, C. C., & Rogers, W. A. (2014). Identifying the potential for robotics to assist older adults in different living environments. International journal of social robotics, 6(2), 213-227.
Mohan, R. E., Tan, N., Tjoelsen, K., & Sosa, R. (2015). Designing the robot inclusive space challenge. Digital Communications and Networks, 1(4), 267-274.
Montagu, A. (1986). Touching: The Human Significance of the Skin/А. Montagu. NY: Harper Collins.
Montazemi, A. R., D. A. Cameron and K. M. Gupta (1996). An Empirical Study of Factors Affecting Software Package Selection. Journal of Management Information Systems 13(1): 89-105.
Moon, A., Danielson, P., & Van der Loos, H. M. (2012). Survey-based discussions on morally contentious applications of interactive robotics. International Journal of Social Robotics, 4(1), 77-96.
Morgenstern, M. (2016). Artificial intelligence: the impact on jobs, automation and anxiety. The Economist, Special Report.
Mori, M. (1970). The uncanny valley. Energy, 7(4), 33-35.
Morris, L. W. (1979). Extraversion and introversion: An interactional perspective. Halsted Press.
Morville, P. (2004). User experience design. Ann Arbor: Semantic Studios LLC.
Moshkina, L., & Arkin, R. C. (2003, October). On tameing robots. In SMC’03 Conference Proceedings. 2003 IEEE International Conference on Systems, Man and Cybernetics. Conference Theme-System Security and Assurance (Cat. No. 03CH37483)(Vol. 4, pp. 3949-3959). IEEE.
Moshkina, L., & Arkin, R. C. (2005, August). Human perspective on affective robotic behavior: A longitudinal study. In 2005 IEEE/RSJ International Conference on Intelligent Robots and Systems (pp. 1444-1451). IEEE.
Mossbridge, J., Goertzel, B., Mayet, R., Monroe, E., Nehat, G., Hanson, D., & Yu, G. (2018). Emotionally-sensitive AI-driven android interactions improve social welfare through helping people access self-transcendent states. In AI for Social Good Workshop at Neural Information Processing Systems 2018 Conference.
Moyle, W., Jones, C., & Sung, B. (2020). Telepresence robots: Encouraging interactive communication between family carers and people with dementia. Australasian Journal on Ageing, 39(1), e127-e133
Moyle, W., Jones, C., Cooke, M., O’Dwyer, S., Sung, B., & Drummond, S. (2014). Connecting the person with dementia and family: a feasibility study of a telepresence robot. BMC geriatrics, 14(1), 7.
Mutlu, B., & Forlizzi, J. (2008, March). Robots in organizations: the role of workflow, social, and environmental factors in human-robot interaction. In 2008 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 287-294). IEEE.
Mutlu, B., Forlizzi, J., & Hodgins, J. (2006, December). A storytelling robot: Modeling and evaluation of human-like gaze behavior. In 2006 6th IEEE-RAS International Conference on Humanoid Robots (pp. 518-523). IEEE.
Mutlu, B., Osman, S., Forlizzi, J., Hodgins, J., & Kiesler, S. (2006, September). Task structure and user attributes as elements of human-robot interaction design. In ROMAN 2006-The 15th IEEE International Symposium on Robot and Human Interactive Communication (pp. 74-79). IEEE.
Mutlu, B., Yamaoka, F., Kanda, T., Ishiguro, H., & Hagita, N. (2009, March). Nonverbal leakage in robots: communication of intentions through seemingly unintentional behavior. In Proceedings of the 4th ACM/IEEE international conference on Human robot interaction (pp. 69-76).
Naganuma, M., Ohkubo, E., & Kato, N. (2015). Use of Robotic Pets in Providing Stimulation for Nursing Home Residents with Dementia. Studies in health technology and informatics, 217, 1009-1012.
Nagenborg, M., Capurro, R., Weber, J., & Pingel, C. (2008). Ethical regulations on robotics in Europe. Ai & Society, 22(3), 349-366.
Nakashima, T., Fukutome, G., & Ishii, N. (2010, August). Healing effects of pet robots at an elderly-care facility. In 2010 IEEE/ACIS 9th International Conference on Computer and Information Science (pp. 407-412). IEEE.
Nam, T. (2019). Citizen attitudes about job replacement by robotic automation. Futures, 109, 39-49.
Nansai, S., Rojas, N., Elara, M. R., Sosa, R., & Iwase, M. (2015). On a Jansen leg with multiple gait patterns for reconfigurable walking platforms. Advances in Mechanical Engineering, 7(3), 1687814015573824.
Nass, C., Moon, Y., Fogg, B. J., Reeves, B., & Dryer, C. (1995, May). Can computer personalities be human personalities?. In Conference companion on Human factors in computing systems(pp. 228-229). ACM.
Neubauer, B. J. (2004). Designing artificial personalities using jungian theory. Journal of Computing Sciences in Colleges, 20(1), 297-305.
Neunast, K. W., Kalmbach, D., & Stuckert, J. (2010). The acceptance of robotic systems by elderly people: first empirical findings. In Crossing Borders within the ABC: Automation, Biomedical Engineering and Computer Science (Vol. 55, pp. 595-599).
Neven, L. (2010). ‘But obviously not for me’: robots, laboratories and the defiant identity of elder test users. Sociology of health & illness, 32(2), 335-347.
Niculescu, A., van Dijk, B., Nijholt, A., Li, H., & See, S. L. (2013). Making social robots more attractive: the effects of voice pitch, humor and empathy. International journal of social robotics, 5(2), 171-191.
Nielsen, J. (1992, June). Finding usability problems through heuristic evaluation. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 373-380).
Nielsen, J. (1993). Usability engineering. Boston: AP Professional.
Nielsen, J. (1995). 10 usability heuristics for user interface design. Nielsen Norman Group, 1(1).
Nielsen, J. (2017). A 100-Year View of User Experience. Online at https://www.nngroup.com/articles/100-years-ux/ Accessed 19/05/2020
Nielsen, J., & Molich, R. (1990, March). Heuristic evaluation of user interfaces. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 249-256).
Nomura, T., & Takeuchi, S. (2011, August). The elderly and robots: from experiments based on comparison with younger people. In Workshops at the twenty-fifth AAAI conference on artificial intelligence.
Nomura, T., and Nakao, A. (2010). Comparison on Identification of Affective Body Motions by Robots between Elder People and University Students: A Case Study in Japan. International Journal of Social Robotics, Vol.2, pp. 147-157.
Nomura, T., and Sasa, M. 2009. Investigation of Differences on Impressions of and Behaviors toward Real and Virtual Robots between Elder People and University Students. Proc. IEEE 11th International Conference on Rehabilitation Robotics, pp.934-939.
Nomura, T., Kanda, T., & Suzuki, T. (2006). Experimental investigation into influence of negative attitudes toward robots on human–robot interaction. Ai & Society, 20(2), 138-150.
Nomura, T., Kanda, T., & Suzuki, T. (2006). Experimental investigation into influence of negative attitudes toward robots on human–robot interaction. Ai & Society, 20(2), 138-150.
Nomura, T., Kanda, T., Suzuki, T., & Kato, K. (2004, September). Psychology in human-robot communication: An attempt through investigation of negative attitudes and anxiety toward robots. In RO-MAN 2004. 13th IEEE International Workshop on Robot and Human Interactive Communication (IEEE Catalog No. 04TH8759) (pp. 35-40). IEEE.
Nomura, T., Kanda, T., Suzuki, T., & Kato, K. (2008). Prediction of human behavior in human–robot interaction using psychological scales for anxiety and negative attitudes toward robots. IEEE transactions on robotics, 24(2), 442-451.
Nomura, T., Kanda, T., Suzuki, T., & Kato, K. (2008). Prediction of human behavior in human–robot interaction using psychological scales for anxiety and negative attitudes toward robots. IEEE transactions on robotics, 24(2), 442-451.
Nomura, T., T. Suzuki, T. Kanda and K. Kato (2006). Measurement of Anxiety toward Robots. Proceedings RO-MAN ’06, Hatfield, UK: 372-377
Norma ISO 9241-210:2010, Ergonomics of human-system interaction – Part 210: Human-Centred Design for interactive systems.
Norman, D. (2013). The design of everyday things: Revised and expanded edition. Basic books.
Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things. Basic Civitas Books.
Norman, D. A. (2010). Living with complexity. MIT press.
O’brien, M. A., Rogers, W. A., & Fisk, A. D. (2012). Understanding age and technology experience differences in use of prior knowledge for everyday technology interactions. ACM Transactions on Accessible Computing (TACCESS), 4(2), 1-27.
O’Brien, M. A., Olson, K. E., Charness, N., Czaja, S. J., Fisk, A. D., Rogers, W. A., & Sharit, J. (2008). Understanding technology usage in older adults. Proceedings of the 6th International Society for Gerontechnology, Pisa, Italy.
Oatley, K., Keltner, D., & Jenkins, J. M. (2006). Understanding Emotions, 2nd Edn Malden. MD: Blackwell Publishing.
Okita, S. Y., & Schwartz, D. L. (2006). Young children’s understanding of animacy and entertainment robots. International Journal of Humanoid Robotics, 3(03), 393-412.
Orlandini, A., Kristoffersson, A., Almquist, L., Björkman, P., Cesta, A., Cortellessa, G., … & Loutfi, A. (2016). Excite project: A review of forty-two months of robotic telepresence technology evolution. Presence: Teleoperators and Virtual Environments, 25(3), 204-221.
Orpwood, R., Adlam, T., Evans, N., Chadd, J., & Self, D. (2008). Evaluation of an assisted-living smart home for someone with dementia. Journal of
Osada, J., Ohnaka, S., & Sato, M. (2006, June). The scenario and design process of childcare robot, PaPeRo. In Proceedings of the 2006 ACM SIGCHI international conference on Advances in computer entertainment technology (pp. 80-es).
Osaka, K., Tanioka, T., Tanioka, R., Kai, Y., & Locsin, R. C. (2020, January). Effectiveness of Care Robots, and the Intermediaries’ Role between and among Care Robots and Older Adults. In 2020 IEEE/SICE International Symposium on System Integration (SII) (pp. 611-616). IEEE.
Osgood, E.C. The Nature and measurement of meaning. Psychol. Bull. 1952, 49, 197–237.
Ostrowski, A. K., DiPaola, D., Partridge, E., Park, H. W., & Breazeal, C. (2019). Older Adults Living With Social Robots. IEEE ROBOTICS & AUTOMATION MAGAZINE.
Paauwe, R. A., Hoorn, J. F., Konijn, E. A., & Keyson, D. V. (2015). Designing robot embodiments for social interaction: affordances topple realism and aesthetics. International Journal of Social Robotics, 7(5), 697-708.
Peca, A. (2016). Robot enhanced therapy for children with autism disorders: Measuring ethical acceptability. IEEE Technology and Society Magazine, 35(2), 54-66.
Pesaresi, F., & Gori, C. (2003). Servizi domiciliari e residenziali per gli anziani non autosufficienti in Europa. Tendenze nuove, 3(4-5), 433-0.
Pheasant, S., & Haslegrave, C. M. (2005). Bodyspace: Anthropometry, ergonomics and the design of work. CRC press.
Pietrzak, E., Cotea, C., & Pullman, S. (2014). Does smart home technology prevent falls in community-dwelling older adults: a literature review. Journal of Innovation in Health Informatics, 21(3), 105-112.
Piezzo, C., & Suzuki, K. (2017). Feasibility study of a socially assistive humanoid robot for guiding elderly individuals during walking. Future Internet, 9(3), 30.
Pineau, J., Montemerlo, M., Pollack, M., Roy, N., & Thrun, S. (2003). Towards robotic assistants in nursing homes: Challenges and results. Robotics and autonomous systems, 42(3-4), 271-281.
Pino, M., Boulay, M., Jouen, F., & Rigaud, A. S. (2015). “Are we ready for robots that care for us?” Attitudes and opinions of older adults toward socially assistive robots. Frontiers in aging neuroscience, 7, 141.
Plöthner, M., Schmidt, K., De Jong, L., Zeidler, J., & Damm, K. (2019). Needs and preferences of informal caregivers regarding outpatient care for the elderly: a systematic literature review. BMC geriatrics, 19(1), 82.
Poberznik, A., & Merilampi, S. 13 Older adults’ experiences with Pepper humanoid robot. Tutkimusfoorumi, 148.
Pollack, M. E., Brown, L., Colbry, D., Orosz, C., Peintner, B., Ramakrishnan, S., … & Thrun, S. (2002, August). Pearl: A mobile robotic assistant for the elderly. In AAAI workshop on automation as eldercare (Vol. 2002).
Pollmann, K., & Fronemann, N. (2018). Enriching Human-Robot Interaction through Need-Based Design.
Polson, P. G., Lewis, C., Rieman, J., & Wharton, C. (1992). Cognitive walkthroughs: a method for theory-based evaluation of user interfaces. International Journal of man-machine studies, 36(5), 741-773.
Ponty, M. M. (1962). Phenomenology of Perception. London: Routledge.
Powers, A., & Kiesler, S. (2006, March). The advisor robot: tracing people’s mental model from a robot’s physical attributes. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 218-225).
Prakash, A., & Rogers, W. A. (2015). Why some humanoid faces are perceived more positively than others: effects of human-likeness and task. International journal of social robotics, 7(2), 309-331.
Preece, J., Rogers, Y., Sharpe, H.: Interaction design: Beyond human-computer interaction. Wiley, New York (2002)
Preece, J., Sharp, H., Rogers, Y. (2015). Interaction Design, beyond human-computer interaction. John Wiley & Sons, New York.
Premack, D., Premack, A. (1995). Origins of human social competence, in: M. Gazzaniga (Ed.), The Cognitive Neurosciences, Bradford, New York, pp. 205–218.
Prentice, D. A. (1987): Psychological correspondence of possessions, attitudes, and values. Jour- nal of Personality and Social Psychology, Vol. 53, S. 993 – 1003
Prescott, T. J., & Caleb-Solly, P. (2017). Robotics in social care: a connected care EcoSystem for independent living.
Pressler, K. A., & Ferraro, K. F. (2010). Assistive device use as a dynamic acquisition process in later life. The Gerontologist, 50(3), 371-381.
Procter, R., Greenhalgh, T., Wherton, J., Sugarhood, P., Rouncefield, M., & Hinder, S. (2014). The day-to-day co-production of ageing in place. Computer Supported Cooperative Work (CSCW), 23(3), 245-267.
Rabbitt, S. M., Kazdin, A. E., & Scassellati, B. (2015). Integrating socially assistive robotics into mental healthcare interventions: Applications and recommendations for expanded use. Clinical psychology review, 35, 35-46.
Rantz, M. J., Marek, K. D., Aud, M. A., Johnson, R. A., Otto, D., & Porter, R. (2005). TigerPlace: A new future for older adults. Journal of nursing care quality, 20(1), 1-4.
Ray, C., Mondada, F., & Siegwart, R. (2008, September). What do people expect from robots?. In 2008 IEEE/RSJ International Conference on Intelligent Robots and Systems (pp. 3816-3821). IEEE.
Read, G. J., Salmon, P. M., Goode, N., & Lenné, M. G. (2018). A sociotechnical design toolkit for bridging the gap between systems‐based analyses and system design. Human Factors and Ergonomics in Manufacturing & Service Industries, 28(6), 327-341.
Reeves, B. & Nass, C. (1996). The media equation—how people treat computers, television, and new media like real people and places. Cambridge, UK: Cambridge University Press.
Reeves, B., & Nass, C. I. (1998). The media equation: How people treat computers, television, and new media like real people and places. Cambridge university press.
Reis, A., Paulino, D., Paredes, H., & Barroso, J. (2017, July). Using intelligent personal assistants to strengthen the elderlies’ social bonds. In International Conference on Universal Access in Human-Computer Interaction (pp. 593-602). Springer, Cham.
Reiser, U., Jacobs, T., Arbeiter, G., Parlitz, C., & Dautenhahn, K. (2013). Care-O-bot® 3–Vision of a robot butler. In Your virtual butler (pp. 97-116). Springer, Berlin, Heidelberg.
Revang, M. (2007). The User Experience Wheel. https://userexperienceproject.blogspot.com/2007/04/user-experience-wheel.html
Rich, C., & Sidner, C. L. (2009). Robots and avatars as hosts, advisors, companions, and jesters. Ai Magazine, 30(1), 29-29.
Richards, S. (2011). The experience of older people permanently relocating from their home in the community to a long term care facility: A systematic review (Doctoral dissertation).
Richardson, S. (1987). Operationalising usability and acceptability-a methodological review. In New methods in applied ergonomics. Taylor & Francis New York.
Riek, L. D. (2017). Healthcare robotics. Communications of the ACM, 60(11), 68-78.
Riek, L. D., & Robinson, P. (2008). Robot, rabbit, or red herring? Societal acceptance as a function of classification ease. In IEEE RO-MAN Workshop on Robots as Social Actors.
Riek, L. D., & Robinson, P. (2008). Robot, rabbit, or red herring? Societal acceptance as a function of classification ease. In IEEE RO-MAN Workshop on Robots as Social Actors.
Rijnaard, M. D., Van Hoof, J., Janssen, B. M., Verbeek, H., Pocornie, W., Eijkelenboom, A., … & Wouters, E. J. M. (2016). The factors influencing the sense of home in nursing homes: a systematic review from the perspective of residents. Journal of Aging Research, 2016.
Robbins, T. L., & DeNisi, A. S. (1994). A closer look at interpersonal affect as a distinct influence on cognitive processing in performance evaluations. Journal of Applied Psychology, 79(3), 341.
Robinson, H., MacDonald, B., & Broadbent, E. (2014). The role of healthcare robots for older people at home: A review. International Journal of Social Robotics, 6(4), 575-591.
Robinson, H., MacDonald, B., Kerse, N., & Broadbent, E. (2013). The psychosocial effects of a companion robot: a randomized controlled trial. Journal of the American Medical Directors Association, 14(9), 661-667.
Rogers Everett, M. (1995). Diffusion of innovations. New York: Free Press.
Rogers, C. R. (1975). Empathic: An unappreciated way of being. The counseling psychologist, 5(2), 2-10.
Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster.
Rogers, W. A., & Fisk, A. D. (2010). Toward a psychological science of advanced technology design for older adults. Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 65(6), 645-653.
Rosina, A. (2018). Il futuro non invecchia. Vita e pensiero, Milano.
Roth, D. L., Fredman, L., & Haley, W. E. (2015). Informal caregiving and its impact on health: A reappraisal from population-based studies. The Gerontologist, 55(2), 309-319.
Rousseau, G. K., & Rogers, W. A. (1998). Computer usage patterns of university faculty members across the life span. Computers in Human Behavior, 14(3), 417-428.
Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: how to plan, design and conduct effective tests. John Wiley & Sons.
Ruckert, J. H. (2011, March). Unity in multiplicity: Searching for complexity of persona in HRI. In Proceedings of the 6th international conference on Human-Robot Interaction (pp. 237-238).
Ruckert, J. H., Kahn, P. H., Kanda, T., Ishiguro, H., Shen, S., & Gary, H. E. (2013, March). Designing for sociality in HRI by means of multiple personas in robots. In 2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 217-218). IEEE.
Ryu, M. H., Kim, S., & Lee, E. (2009). Understanding the factors affecting online elderly user’s participation in video UCC services. Computers in Human Behavior, 25(3), 619-632.
Šabanović, S. (2010). Robots in society, society in robots. International Journal of Social Robotics, 2(4), 439-450.
Šabanović, S., Chang, W. L., Bennett, C. C., Piatt, J. A., & Hakken, D. (2015, August). A robot of my own: participatory design of socially assistive robots for independently living older adults diagnosed with depression. In International conference on human aspects of it for the aged population (pp. 104-114). Springer, Cham.
Sabelli, A. M., Kanda, T., & Hagita, N. (2011, March). A conversational robot in an elderly care center: an ethnographic study. In 2011 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI) (pp. 37-44). IEEE.
Saczynski, J. S., Pfeifer, L. A., Masaki, K., Korf, E. S., Laurin, D., White, L., & Launer, L. J. (2006). The effect of social engagement on incident dementia: the Honolulu-Asia Aging Study. American journal of epidemiology, 163(5), 433-440.
Saffer, D. (2010). Designing for interaction: creating innovative applications and devices. New Riders.
Saito, T. (2002). Examination of Change of Stress Reaction by Urinary Tests of Elderly before and after Introduction of Mental Commit Robot to an Elderly Institute. In Proc. of the 7^< th> Int’l Symp. on Artificial Life and Robotics, 2002 (Vol. 1, pp. 316-319).
Sakagami, Y., Watanabe, R., Aoyama, C., Matsunaga, S., Higaki, N., & Fujimura, K. (2002, October). The intelligent ASIMO: System overview and integration. In IEEE/RSJ international conference on intelligent robots and systems (Vol. 3, pp. 2478-2483). IEEE.
Sakairi, K. (2004, August). Research of robot-assisted activity for the elderly with senile dementia in a group home. In SICE 2004 Annual Conference (Vol. 3, pp. 2092-2094). IEEE.
Salem, M., Eyssel, F., Rohlfing, K., Kopp, S., & Joublin, F. (2013). To err is human (-like): Effects of robot gesture on perceived anthropomorphism and likability. International Journal of Social Robotics, 5(3), 313-323.
Salvini, P., Laschi, C., & Dario, P. (2010). Design for acceptability: improving robots’ coexistence in human society. International journal of social robotics, 2(4), 451-460.
Sanders, C., Rogers, A., Bowen, R., Bower, P., Hirani, S., Cartwright, M., … & Chrysanthaki, T. (2012). Exploring barriers to participation and adoption of telehealth and telecare within the Whole System Demonstrator trial: a qualitative study. BMC health services research, 12(1), 220.
Santos-Eggimann, B., Cuénoud, P., Spagnoli, J., & Junod, J. (2009). Prevalence of frailty in middle-aged and older community-dwelling Europeans living in 10 countries. The Journals of Gerontology: Series A, 64(6), 675-681.
Sasama, R., Yamaguchi, T., & Yamada, K. (2011, July). An experiment for motivating elderly people with robot guided interaction. In International Conference on Universal Access in Human-Computer Interaction (pp. 214-223). Springer, Berlin, Heidelberg.
Saunders, J., Syrdal, D. S., Koay, K. L., Burke, N., & Dautenhahn, K. (2015). “Teach Me–Show Me”—End-User Personalization of a Smart Home and Companion Robot. IEEE Transactions on Human-Machine Systems, 46(1), 27-40.
Schäfer, I. (2012). Does multimorbidity influence the occurrence rates of chronic conditions? A claims data based comparison of expected and observed prevalence rates. PLoS One, 7(9).
Scheeff, M., Pinto, J., Rahardja, K., Snibbe, S., & Tow, R. (2002). Experiences with Sparky, a social robot. In Socially intelligent agents (pp. 173-180). Springer, Boston, MA.
Schifferstein, H. N., and Zwartkruis-Pelgrim, E. P. (2008). Consumer-product attachment: measurement and design implications. Int. J. Design 2, 1–13.
Schillaci, G., Bodiroža, S., & Hafner, V. V. (2013). Evaluating the effect of saliency detection and attention manipulation in human-robot interaction. International Journal of Social Robotics, 5(1), 139-152.
Schrepp, M. (2015). User experience questionnaire handbook. All you need to know to apply the UEQ successfully in your project.
Schulz, R., Wahl, H. W., Matthews, J. T., De Vito Dabbs, A., Beach, S. R., & Czaja, S. J. (2015). Advancing the aging and technology agenda in gerontology. The Gerontologist, 55(5), 724-734.
Sciutti, A., Rea, F., & Sandini, G. (2014, August). When you are young,(robot’s) looks matter. Developmental changes in the desired properties of a robot friend. In The 23rd IEEE international symposium on robot and human interactive communication (pp. 567-573). IEEE.
Scopelliti, M., Giuliani, M. V., & Fornara, F. (2005). Robots in a domestic setting: a psychological approach. Universal access in the information society, 4(2), 146-155.
Scopelliti, M., Giuliani, M. V., & Fornara, F. (2005). Robots in a domestic setting: a psychological approach. Universal access in the information society, 4(2), 146-155.
Scopelliti, M., Giuliani, M. V., D’amico, A. M., & Fornara, F. (2004). If I had a robot at home… Peoples’ representation of domestic robots. In Designing a more inclusive world (pp. 257-266). Springer, London.
Seelye, A. M., Wild, K. V., Larimer, N., Maxwell, S., Kearns, P., & Kaye, J. A. (2012). Reactions to a remote-controlled video-communication robot in seniors’ homes: a pilot study of feasibility and acceptance. Telemedicine and e-Health, 18(10), 755-759.
Seelye, A. M., Wild, K. V., Larimer, N., Maxwell, S., Kearns, P., & Kaye, J. A. (2012). Reactions to a remote-controlled video-communication robot in seniors’ homes: a pilot study of feasibility and acceptance. Telemedicine and e-Health, 18(10), 755-759.
Seligman, A. B. (1998). Trust and sociability: On the limits of confidence and role expectations. American Journal of economics and sociology, 57(4), 391-404.
Seligman, M. E. (2012). Flourish: A visionary new understanding of happiness and well-being. Simon and Schuster.
Severinson-Eklundh, K., Green, A., & Hüttenrauch, H. (2003). Social and collaborative aspects of interaction with a service robot. Robotics and Autonomous systems, 42(3-4), 223-234.
Shackel, B. (1991, May). Usability—context, framework, definition, design and evaluation. In Human factors for informatics usability (pp. 21-37). Cambridge University Press.
Shah, J., Wiken, J., Williams, B., & Breazeal, C. (2011, March). Improved human-robot team performance using chaski, a human-inspired plan execution system. In Proceedings of the 6th international conference on Human-robot interaction (pp. 29-36).
Shamsuddin, S., Yussof, H., Ismail, L. I., Mohamed, S., Hanapiah, F. A., & Zahari, N. I. (2012). Initial response in HRI-a case study on evaluation of child with autism spectrum disorders interacting with a humanoid robot Nao. Procedia Engineering, 41, 1448-1455.
Share, P., & Pender, J. (2018). Preparing for a robot future? Social professions, social robotics and the challenges ahead. Irish Journal of Applied Social Studies, 18(1), 4.
Sharkey, A., & Sharkey, N. (2011). Children, the elderly, and interactive robots. IEEE Robotics & Automation Magazine, 18(1), 32-38.
Sharkey, A., & Sharkey, N. (2012). Granny and the robots: ethical issues in robot care for the elderly. Ethics and information technology, 14(1), 27-40.
Sharkey, A., and Sharkey, N. (2012). Granny and the robots: ethical issues in robot care for the elderly. Ethics Informat. Technol. 14, 27–40. doi: 10.1007/s10676-010-9234-6
Sharkey, N., & Sharkey, A. (2010). Living with robots: Ethical tradeoffs in eldercare. In Close Engagements with Artificial Companions (pp. 245-256). John Benjamins.
Sheldon, K. M., Elliot, A. J., Kim, Y., & Kasser, T. (2001). What is satisfying about satisfying events? Testing 10 candidate psychological needs. Journal of personality and social psychology, 80(2), 325.
Sheridan, T. B. (2016). Human–robot interaction: status and challenges. Human factors, 58(4), 525-532.
Shibata, T. (2004). An overview of human interactive robots for psychological enrichment. Proceedings of the IEEE, 92(11), 1749-1758.
Shibata, T., & Wada, K. (2011). Robot therapy: a new approach for mental healthcare of the elderly–a mini-review. Gerontology, 57(4), 378-386.
Shibata, T., Inoue, K., & Irie, R. (1996, November). Emotional robot for intelligent system-artificial emotional creature project. In Proceedings 5th IEEE International Workshop on Robot and Human Communication. RO-MAN’96 TSUKUBA (pp. 466-471). IEEE.
Shibata, T., Kawaguchi, Y., & Wada, K. (2010, September). Investigation on people living with Paro at home. In 19th International Symposium in Robot and Human Interactive Communication (pp. 470-475). IEEE.
Shibata, T., Wada, K., & Tanie, K. (2004, April). Tabulation and analysis of questionnaire results of subjective evaluation of seal robot in Japan, UK, Sweden and Italy. In IEEE International Conference on Robotics and Automation, 2004. Proceedings. ICRA’04. 2004 (Vol. 2, pp. 1387-1392). IEEE.
Shibata, T., Wada, K., Ikeda, Y., & Sabanovic, S. (2008, August). Tabulation and analysis of questionnaire results of subjective evaluation of seal robot in seven countries. In RO-MAN 2008-The 17th IEEE International Symposium on Robot and Human Interactive Communication (pp. 689-694). IEEE.
Shinozawa, K., B. Reeves, K. Wise, S. Lim, H. Maldonado and F. Naya (2003). Robots as New Media: A Cross-Cultural Examination of Social and Cognitive Responses to Robotic and On-Screen Agents. Proceedings of the 53rd Annual Conference of the International Communication Association, Information Systems Division, San Diego, California, USA: 998-1002
Shinozawa, K., F. Naya, J. Yamato and K. Kogure (2005). Differences in Effect of Robot and Screen Agent Recommendations on Human Decision-Making. IJHCS 62(2): 267- 279.
Shore, L., Power, V., de Eyto, A., & O’Sullivan, L. (2018). Technology acceptance and user-centred design of assistive exoskeletons for older adults: A commentary. Robotics, 7(1), 3.
Sim, D. Y. Y., & Loo, C. K. (2015). Extensive assessment and evaluation methodologies on assistive social robots for modelling human–robot interaction–A review. Information Sciences, 301, 305-344.
Six smith, A., & Six smith, J. (2000). Smart care technologies: meeting whose needs?. Journal of telemedicine and telecare, 6(1_suppl), 190-192.
Smarr, C. A., Fausset, C. B., & Rogers, W. A. (2011). Understanding the potential for robot assistance for older adults in the home environment. Georgia Institute of Technology.
Smarr, C. A., Mitzner, T. L., Beer, J. M., Prakash, A., Chen, T. L., Kemp, C. C., & Rogers, W. A. (2014). Domestic robots for older adults: attitudes, preferences, and potential. International journal of social robotics, 6(2), 229-247.
Smarr, C. A., Prakash, A., Beer, J. M., Mitzner, T. L., Kemp, C. C., & Rogers, W. A. (2012, September). Older adults’ preferences for and acceptance of robot assistance for everyday living tasks. In Proceedings of the human factors and ergonomics society annual meeting (Vol. 56, No. 1, pp. 153-157). Sage CA: Los Angeles, CA: SAGE Publications.
Sofaer, S. (1999). Qualitative methods: what are they and why use them?. Health services research, 34(5 Pt 2), 1101.
Sorri, L., & Leinonen, E. (2008, June). Technology that persuades the elderly. In International Conference on Persuasive Technology (pp. 270-273). Springer, Berlin, Heidelberg.
Sosa, R., Montiel, M., Sandoval, E. B., & Mohan, R. E. (2018). Robot Ergonomics: Towards Human-Centred and Robot-Inclusive Design. In DS 92: Proceedings of the DESIGN 2018 15th International Design Conference (pp. 2323-2334).
Sosa, R., Wood, K. L., & Mohan, R. E. (2014). Identifying opportunities for the design of innovative reconfigurable robotics. In ASME 2014 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers Digital Collection.
Sparrow, R., & Sparrow, L. (2006). In the hands of machines? The future of aged care. Minds and Machines, 16(2), 141-161.
Stafford, R. Q., Broadbent, E., Jayawardena, C., Unger, U., Kuo, I. H., Igic, A., … & MacDonald, B. A. (2010, September). Improved robot attitudes and emotions at a retirement home after meeting a robot. In 19th international symposium in robot and human interactive communication (pp. 82-87). IEEE.
Stanton, N. A., Young, M. S., & Harvey, C. (2014). Guide to methodology in ergonomics: Designing for human use. CRC Press.
Steinfeld, A., Fong, T., Kaber, D., Lewis, M., Scholtz, J., Schultz, A., & Goodrich, M. (2006, March). Common metrics for human-robot interaction. In Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction (pp. 33-40)
Stiehl, W. D., Breazeal, C., Han, K. H., Lieberman, J., Lalla, L., Maymin, A., … & Kishore, A. (2006). The huggable: a therapeutic robotic companion for relational, affective touch. In ACM SIGGRAPH 2006 emerging technologies (pp. 15-es)
Stilwell, P., & Kerslake, A. (2004). What makes older people choose residential care, and are there alternatives. Housing, Care and Support, 7(4), 4-8.
Story, M. F. (2001). Principles of universal design. Universal design handbook.
Suchman, L., & Suchman, L. A. (2007). Human-machine reconfigurations: Plans and situated actions. Cambridge university press.
Sullins, J. P. (2012). Robots, love, and sex: the ethics of building a love machine. IEEE Trans. Affect. Comput. 3, 398–409. doi: 10.1109/T-AFFC.2012.31
Sun, H. and P. Zhang (2006). Causal Relationships between Perceived Enjoyment and Perceived Ease of Use: An Alternative Approach. Journal of the Association for Information Systems 7(9): 618-645.
Tamura, T., Yonemitsu, S., Itoh, A., Oikawa, D., Kawakami, A., Higashi, Y., … & Nakajima, K. (2004). Is an entertainment robot useful in the care of elderly people with severe dementia?. The Journals of Gerontology Series A: Biological Sciences and Medical Sciences, 59(1), M83-M85.
Tan, N., Rojas, N., Elara Mohan, R., Kee, V., & Sosa, R. (2015). Nested reconfigurable robots: Theory, design, and realization. International Journal of Advanced Robotic Systems, 12(7), 110.
Tanner, B., Tilse, C., & De Jonge, D. (2008). Restoring and sustaining home: The impact of home modifications on the meaning of home for older people. Journal of Housing for the Elderly, 22(3), 195-215.
Tapus, A., & Mataric, M. J. (2008, March). Socially Assistive Robots: The Link between Personality, Empathy, Physiological Signals, and Task Performance. In AAAI spring symposium: emotion, personality, and social behavior (pp. 133-140).
Tapus, A., Maja, M., & Scassellatti, B. (2007). The grand challenges in socially assistive robotics.
Tedesco, S., Barton, J., & O’Flynn, B. (2017). A review of activity trackers for senior citizens: Research perspectives, commercial landscape and the role of the insurance industry. Sensors, 17(6), 1277.
Thüring, M. & Mahlke,S. (2007). Usability, aesthetics, and emotions in human-technology interaction. International Journal of Psychology, 42(4), 253-264.
Tinker, A., & Lansley, P. (2005). Introducing assistive technology into the existing homes of older people: feasibility, acceptability, costs and outcomes. Journal of telemedicine and telecare, 11(1_suppl), 1-3.
Tiozzo, S. N., Gallina, P., Avossa, F., Alba, N., Schievano, E., Guerra, L., … & Corti, M. C. (2016). Assessment of patient’s and health professional’s experience of integrated care: preliminary results from a pilot survey in Veneto Region-Italy. International Journal of Integrated Care, 16(6).
Torresen, J. (2018). A review of future and ethical perspectives of robotics and AI. Frontiers in Robotics and AI, 4, 75.
Torta, E., Oberzaucher, J., Werner, F., Cuijpers, R. H., & Juola, J. F. (2013). Attitudes towards socially assistive robots in intelligent homes: results from laboratory studies and field trials. Journal of Human-Robot Interaction, 1(2), 76-99.
Torta, E., Oberzaucher, J., Werner, F., Cuijpers, R. H., & Juola, J. F. (2013). Attitudes towards socially assistive robots in intelligent homes: results from laboratory studies and field trials. Journal of Human-Robot Interaction, 1(2), 76-99.
Torta, E., Werner, F., Johnson, D. O., Juola, J. F., Cuijpers, R. H., Bazzani, M., … & Bregman, J. (2014). Evaluation of a small socially-assistive humanoid robot in intelligent homes for the care of the elderly. Journal of Intelligent & Robotic Systems, 76(1), 57-71.
Tosi, F. (2018). Ergonomia & Design. Design per l’Ergonomia. FrancoAngeli, Milano.
Tosi, F., & Rinaldi, A. (2015). Il design per l’home care: l’approccio human-centred design nel progetto dei dispositivi medici. DIDA Press.
Townsend, D., Knoefel, F., & Goubran, R. (2011, August). Privacy versus autonomy: a tradeoff model for smart home monitoring technologies. In 2011 Annual International Conference of the IEEE Engineering in Medicine and Biology Society (pp. 4749-4752). IEEE.
Tremoulet, P. D., & Feldman, J. (2000). Perception of animacy from the motion of a single object. Perception, 29(8), 943-951.
Tribelhorn, B., & Dodds, Z. (2007, April). Evaluating the Roomba: A low-cost, ubiquitous platform for robotics research and education. In Proceedings 2007 IEEE International Conference on Robotics and Automation (pp. 1393-1399). IEEE.
Trovato, G., Ham, J. R., Hashimoto, K., Ishii, H., & Takanishi, A. (2015, October). Investigating the effect of relative cultural distance on the acceptance of robots. In International Conference on Social Robotics (pp. 664-673). Springer, Cham.
Tscheligi, M. and R. Bernhaupt (2004). HCl overviews: Advanced studies and research in information and communication technologies & society: The ICT&S-Center. Extended abstracts of the 2004 conference on Human factors and computing systems, Vienna, Austria.
Tsui, K. M., Norton, A., Brooks, D. J., McCann, E., Medvedev, M. S., & Yanco, H. A. (2013, April). Design and development of two generations of semi-autonomous social telepresence robots. In 2013 IEEE Conference on Technologies for Practical Robot Applications (TePRA) (pp. 1-6). IEEE.
Turchetti, G., Micera, S., Cavallo, F., Odetti, L., & Dario, P. (2011). Technology and innovative services. IEEE pulse, 2(2), 27-35.
Turing, A. M. (1950). Computing Machinery and Intelligence. Mind, 59, 433-460.
Turkle, S. (2007). Authenticity in the age of digital companions. Interaction studies, 8(3), 501-517.
Tzafestas, S. G. (2016). Roboethics. A navigating overview. Heilberg: Springer.
Tzafestas, S. G. (2018). Roboethics: Fundamental concepts and future prospects. Information, 9(6), 148.
Unbehaun, D., Aal, K., Carros, F., Wieching, R., & Wulf, V. (2019). Creative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper. In Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters. European Society for Socially Embedded Technologies (EUSSET).
United Nations, Department of Economic and Social Affairs, Population Division (2017). World Population Ageing 2017 – Highlights (ST/ESA/SER.A/397).
United Nations, Department of Economic and Social Affairs, Population Division (2019). World Population Prospects 2019: Highlights (ST/ESA/SER.A/423).
US Department of Health and Human Services. (2003). US Department of Labor. The future supply of long-term care workers in relation to the aging baby boom generation: Report to Congress, 2003. Washington, DC: Office of the Assistant Secretary for Planning and Evaluation. https://aspe.hhs.gov/ basic-report/future-supply-long-term-care-workers-relation-aging-baby- boom-generation Accessed 10/06/2020
Valentí Soler, M., Agüera-Ortiz, L., Olazarán Rodríguez, J., Mendoza Rebolledo, C., Pérez Muñoz, A., Rodríguez Pérez, I., … & Felipe Ruiz, S. (2015). Social robots in advanced dementia. Frontiers in aging neuroscience, 7, 133.
Van Breemen, A. J. N. (2004, April). Bringing robots to life: Applying principles of animation to robots. In Proceedings of Shapping Human-Robot Interaction workshop held at CHI (Vol. 2004, pp. 143-144).
Van der Heijden, H. (2004). User Acceptance of Hedonic Information Systems. MIS Q. 28, 695–704.
Van Dijk, J. A. (2006). Digital divide research, achievements and shortcomings. Poetics, 34(4-5), 221-235.
van Hoof, J., Verbeek, H., Janssen, B. M., Eijkelenboom, A., Molony, S. L., Felix, E., … & Wouters, E. J. M. (2016). A three perspective study of the sense of home of nursing home residents: the views of residents, care professionals and relatives. BMC geriatrics, 16(1), 169.
Van Maris, A., Zook, N., Caleb-Solly, P., Studley, M., Winfield, A., & Dogramadzi, S. (2020). Designing Ethical Social Robots—A Longitudinal Field Study With Older Adults. Frontiers in Robotics and AI, 7, 1.
van Velsen, L., van der Geest, T., van de Wijngaert, L., van den Berg, S., & Steehouder, M. (2015). Personalization has a Price, Controllability is the Currency: Predictors for the Intention to use Personalized eGovernment Websites. Journal of organizational computing and electronic commerce, 25(1), 76-97.
Vandemeulebroucke, T., de Casterlé, B. D., & Gastmans, C. (2018). How do older adults experience and perceive socially assistive robots in aged care: a systematic review of qualitative evidence. Aging & mental health, 22(2), 149-167.
Vandemeulebroucke, T., de Casterlé, B. D., & Gastmans, C. (2018). The use of care robots in aged care: A systematic review of argument-based ethics literature. Archives of gerontology and geriatrics, 74, 15-25.
Venkatesh, V. (2000). Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information systems research, 11(4), 342-365.
Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management science, 46(2), 186-204.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS quarterly, 157-178.
Vercelli, A., Rainero, I., Ciferri, L., Boido, M., & Pirri, F. (2018). Robots in elderly care. DigitCult-Scientific Journal on Digital Cultures, 2(2), 37-50.
Verganti, R. (2017). Overcrowded: designing meaningful products in a world awash with ideas. MIT Press.
Veruggio, G. (2004). A proposal for a roboethics, 1st Int. Symp. Roboethics Ethics Soc. Humanit. Ecol. Asp. Robotics, Sanremo.
Veruggio, G. (2006). Euron Roboethics Atelier Project (27. Feb.–3. Mar., 2006),“. RoadmapRoboethics”, Gianmarco Veruggio (Co-ordinator) Scuola di Robotica.
Veruggio, G., Operto, F., & Bekey, G. (2016). Roboethics: Social and ethical implications. In Springer handbook of robotics (pp. 2135-2160). Springer, Cham.
Vicente, K. J. (2004). The Human Factor: Revolutionizing the way people live with technology Routledge. New York.
Wada, K., & Shibata, T. (2006, May). Robot therapy in a care house-its sociopsychological and physiological effects on the residents. In Proceedings 2006 IEEE International Conference on Robotics and Automation, 2006. ICRA 2006. (pp. 3966-3971). IEEE.
Wada, K., & Shibata, T. (2007). Living with seal robots—its sociopsychological and physiological influences on the elderly at a care house. IEEE transactions on robotics, 23(5), 972-980.
Wada, K., Shibata, T., Asada, T., & Musha, T. (2007). Robot therapy for prevention of dementia at home. Journal of Robotics and Mechatronics, 19(6), 691.
Wada, K., Shibata, T., Musha, T., & Kimura, S. (2005, August). Effects of robot therapy for demented patients evaluated by EEG. In 2005 IEEE/RSJ International Conference on Intelligent Robots and Systems (pp. 1552-1557). IEEE.
Wada, K., T. Shibata, T. Saito and K. Tanie (2003a). Effects of robot assisted activity to elderly people who stay at a health service facility for the aged. Proceedings. IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS 2003), Las Vegas, USA 2847–2852
Wallach, W., Allen, C., & Smit, I. (2008). Machine morality: bottom-up and top-down approaches for modelling human moral faculties. Ai & Society, 22(4), 565-582.
Walters, M. L., Koay, K. L., Syrdal, D. S., Dautenhahn, K., & Te Boekhorst, R. (2009). Preferences and perceptions of robot appearance and embodiment in human-robot interaction trials. Procs of New Frontiers in Human-Robot Interaction.
Wang, J., Carroll, D., Peck, M., Myneni, S., & Gong, Y. (2016). Mobile and Wearable Technology Needs for Aging in Place: Perspectives from Older Adults and Their Caregivers and Providers. In Nursing Informatics (pp. 486-490).
Watson, Dorothy (1992). “Correcting for Acquiescent Response Bias in the Absence of a Balanced Scale: An Application to Class Consciousness”. Sociological Methods & Research. 21 (1): 52–88
Weiss, A., & Bartneck, C. (2015, August). Meta analysis of the usage of the godspeed questionnaire series. In 2015 24th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) (pp. 381-388). IEEE.
Weiss, A., Beer, J., Shibata, T., & Vincze, M. (2014, March). Socially assistive robots for the aging population: Are we trapped in stereotypes?. In Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction (pp. 497-498).
Weiss, A., Bernhaupt, R., & Tscheligi, M. (2011). The USUS evaluation framework for user-centered HRI. New Frontiers in Human–Robot Interaction, 2, 89-110.
Weiss, A., Bernhaupt, R., Lankes, M., & Tscheligi, M. (2009, April). The USUS evaluation framework for human-robot interaction. In AISB2009: proceedings of the symposium on new frontiers in human-robot interaction (Vol. 4, No. 1, pp. 11-26).
Weiss, A., Bernhaupt, R., Lankes, M., & Tscheligi, M. (2009, April). The USUS evaluation framework for human-robot interaction. In AISB2009: proceedings of the symposium on new frontiers in human-robot interaction (Vol. 4, No. 1, pp. 11-26).
Weiss, A., Bernhaupt, R., Tscheligi, M., & Yoshida, E. (2009, April). Addressing user experience and societal impact in a user study with a humanoid robot. In AISB2009: Proceedings of the Symposium on New Frontiers in Human-Robot Interaction (Edinburgh, 8-9 April 2009), SSAISB (pp. 150-157).
Weiss, A., Bernhaupt, R., Tscheligi, M., & Yoshida, E. (2009, April). Addressing user experience and societal impact in a user study with a humanoid robot. In AISB2009: Proceedings of the Symposium on New Frontiers in Human-Robot Interaction (Edinburgh, 8-9 April 2009), SSAISB (pp. 150-157).
Werner, K., Oberzaucher, J., & Werner, F. (2012, July). Evaluation of human robot interaction factors of a socially assistive robot together with older people. In 2012 sixth International Conference on complex, intelligent, and software intensive systems (pp. 455-460). IEEE.
Wicklund, E. (2018). How One Home Health Provider Turned Alexa Into an mHealth Assistant. Retrieved June 14, 2018, from https://mhealthintelligence.com/news/how-one-home-health-provider-turned- alexa-into-an-mhealth-assistant
Wilk, R., & Johnson, M. J. (2014, August). Usability feedback of patients and therapists on a conceptual mobile service robot for inpatient and home-based stroke rehabilitation. In 5th IEEE RAS/EMBS international conference on biomedical robotics and biomechatronics (pp. 438-443). IEEE.
Wilk, R., & Johnson, M. J. (2014, August). Usability feedback of patients and therapists on a conceptual mobile service robot for inpatient and home-based stroke rehabilitation. In 5th IEEE RAS/EMBS international conference on biomedical robotics and biomechatronics (pp. 438-443). IEEE.
Wilson, J. R., & Sharples, S. (2015). Evaluation of human work. CRC press.
Winfield, A. (2019). Ethical standards in robotics and AI. Nat. Electr. 2, 46–48. doi: 10.1038/s41928-019-0213-6
Winfield, A. F., & Jirotka, M. (2018). Ethical governance is essential to building trust in robotics and artificial intelligence systems. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, 376(2133), 20180085.
Winograd, T. (2004). From Computing Machinery to Interaction Design. Computing, 10, 53.
Winstein, C. J., Miller, J. P., Blanton, S., Taub, E., Uswatte, G., Morris, D., … & Wolf, S. (2003). Methods for a multisite randomized trial to investigate the effect of constraint-induced movement therapy in improving upper extremity function among adults recovering from a cerebrovascular stroke. Neurorehabilitation and neural repair, 17(3), 137-152.
Wood-Dauphinee, S. (1999). Assessing quality of life in clinical research: from where have we come and where are we going?. Journal of clinical epidemiology, 52(4), 355-363.
Woods, K. Dautenhahn, C. Kaouri, R. Boekhorst, and K. L. Koay,“Is this robot like me? links between human and robot personality traits,” in Proc. IEEE-RAS International Conference on Humanoid Robots (Humanoids’05), Tsukuba International Congress Center, Tsukuba, Japan, Dec. 2005, pp. 375–380.
Woods, S., Dautenhahn, K., Kaouri, C., Boekhorst, R., & Koay, K. L. (2005, December). Is this robot like me? Links between human and robot personality traits. In 5th IEEE-RAS International Conference on Humanoid Robots, 2005. (pp. 375-380). IEEE.
Woods, S., Dautenhahn, K., Schultz, J., 2005. Child and adults’ perspectives on robot appearance. In: Proceedings of AISB’05 Symposium Robot Companions: Hard Problems and Open Challenges in Robot–Human Interaction, University of Hertfordshire, UK, pp. 126–132.
World Health Organization (2018). World health statistics: monitoring health for the SDGs, sustainable development goals. World Health Organization, Geneva. Available from https://www.who.int/docs/default-source/gho-documents/world-health-statistic-reports/6-june-18108-world-health-statistics-2018.pdf
World Health Organization. (2007). Global age-friendly cities: A guide. World Health Organization.
World Health Organization. (2018). Handbook for national quality policy and strategy: a practical approach for developing policy and strategy to improve quality of care. Geneva: World Health Organization; 2018 http://www.who.int/servicedeliverysafety/areas/ qhc/nqps_handbook/en/
World Health Organization. (2019). Decade of healthy ageing 2020–2030. Zero draft June, 12, 2019.
Wu, I.-L. and J.-L. Chen (2005). An extension of Trust and TAM model with TPB in the initial adoption of on-line tax: An empirical study International Journal of Human- Computer Studies 62(6): 784-808.
Wu, J.-H., S.-C. Wang and L.-M. Lin (2005). What Drives Mobile Health Care? An Empirical Evaluation of Technology Acceptance. Proceedings of the 38th Annual Hawaii International Conference on System Sciences: 719-729
Wu, Y. H., Fassert, C., & Rigaud, A. S. (2012). Designing robots for the elderly: appearance issue and beyond. Archives of gerontology and geriatrics, 54(1), 121-126.
Xu, Q., Ng, J., Cheong, Y. L., Tan, O., Wong, J. B., Tay, T. C., & Park, T. (2012, July). The role of social context in human-robot interaction. In 2012 Southeast Asian Network of Ergonomics Societies Conference (SEANES) (pp. 1-5). IEEE.
Yan, L., Zhang, Y., Yang, L. T., & Ning, H. (Eds.). (2008). The Internet of things: from RFID to the next-generation pervasive networked systems. Crc Press.
Yanco, H. (2002). Evaluating the performance of assistive robotic systems. NIST Special Publication Sp, 21-25.
Yanco, H. A., & Drury, J. (2004, October). Classifying human-robot interaction: an updated taxonomy. In 2004 IEEE International Conference on Systems, Man and Cybernetics (IEEE Cat. No. 04CH37583) (Vol. 3, pp. 2841-2846). IEEE.
Yanco, H. A., Drury, J. L., & Scholtz, J. (2004). Beyond usability evaluation: Analysis of human-robot interaction at a major robotics competition. Human–Computer Interaction, 19(1-2), 117-149.
Yanco, H. A., Drury, J. L., & Scholtz, J. (2004). Beyond usability evaluation: Analysis of human-robot interaction at a major robotics competition. Human–Computer Interaction, 19(1-2), 117-149.
Yang, G. Z., Bellingham, J., Dupont, P. E., Fischer, P., Floridi, L., Full, R., … & Nelson, B. J. (2018). The grand challenges of Science Robotics. Science robotics, 3(14).
Yang, H. and Y. Yoo (2004). It’s all about attitude: revisiting the technology acceptance model. Decision Support Systems 38(1): 19-31.
Young, J. E., Hawkins, R., Sharlin, E., & Igarashi, T. (2009). Toward acceptable domestic robots: Applying insights from social psychology. International Journal of Social Robotics, 1(1), 95.
Young, J. E., Sung, J., Voida, A., Sharlin, E., Igarashi, T., Christensen, H. I., & Grinter, R. E. (2011). Evaluating human-robot interaction. International Journal of Social Robotics, 3(1), 53
Yu, R., Hui, E., Lee, J., Poon, D., Ng, A., Sit, K., … & Woo, J. (2015). Use of a therapeutic, socially assistive pet robot (PARO) in improving mood and stimulating social interaction and communication for people with dementia: Study protocol for a randomized controlled trial. JMIR research protocols, 4(2), e45.
Yuanquan, L. I., Q. I. Jiayin and S. H. U. Huaying (2008). Review of Relationships Among Variables in TAM. Tsinghua Science and Technology 13(3): 273-278.
Yusif, S., Soar, J., & Hafeez-Baig, A. (2016). Older people, assistive technologies, and the barriers to adoption: A systematic review. International journal of medical informatics, 94, 112-116.
Zajicek, M., & Arnold, A. (1999). The ‘Technology Push’and The User Tailored Information Environment, 5th European Research Consortium for Informatics and Mathematics. In Workshop on ‘User interfaces for all (pp. 5-12).
Zhan, K., Zukerman, I., Moshtaghi, M., & Rees, G. (2016, July). Eliciting users’ attitudes toward smart devices. In Proceedings of the 2016 Conference on User Modeling Adaptation and Personalization (pp. 175-184).
Zunzunegui, M. V., Alvarado, B. E., Del Ser, T., & Otero, A. (2003). Social networks, social integration, and social engagement determine cognitive decline in community-dwelling Spanish older adults. The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 58(2), S93-S100.